Team Leader, Civil Division

4 days ago

Melbourne, Australia Court Services Victoria Full time

Location: Melbourne | CBD

Job type: Full time

Organisation: Court Services Victoria

**Salary**: $73,842 - $89,661

Occupation: Legal

Reference: VG/VT2164D
- Exciting leadership opportunity to help build the VCAT of the future
- People leadership and management of a large team in a complex registry environment
- Demonstrated experience in implementing service and quality improvement initiatives

**About us**

At the Victorian Civil and Administrative Tribunal, VCAT, our role is to provide fair, affordable justice. We do this by helping people to reach an agreement and settle their case, or we make a decision at a hearing that everyone involved must follow.

We are on a service transformation mission to become a contemporary and accessible tribunal which anticipates the diverse needs of the Victorian Community.

We are introducing agile ways of working, a new case management system and making it easier for the community to engage with us every day. As we continue to modernise the way we work, we are looking for a leader who is motivating, receptive, and ready for change.

**About the role**

The role must also proactively oversee and manage the performance outputs and service delivery of registry teams according to operational requirements under the direction and guidance of the Registrar and Deputy Registrar.

The ability to implement change initiatives and undertake project activities designed to improve Tribunal operations and service delivery is a key requirement of the role.

**About you**

You'll be a champion of VCAT's values, working closely with the Civil Registrar, Deputy Registrars and Administrative Officers to navigate and solve problems. You'll be actively involved in developing and leading continuous improvement initiatives that support your team and VCAT to be successful. You're someone that thrives in a changing, fluid environment and is passionate about supporting your team to give their best.

You're a resilient leader who knows how to help their team navigate through change and is experienced in bringing a team together to achieve a common goal, especially when it comes to transitioning to agile ways of working and new technologies.

Your strong verbal and written and communication skills will be essential to allow your stakeholders and teams to understand information quickly and accurately. You will be based in our Melbourne CBD office with an option for hybrid working.

**How to apply**
- resume
- a short covering letter

**Other Information**:
Court Services Victoria (CSV) is the employer of staff at all Victorian courts and tribunals, the Judicial College of Victoria, and the Judicial Commission of Victoria. CSV offers a wide range of legal and non-legal career options as well as attractive employee benefits.

CSV is committed to building a diverse workforce, inclusive culture, providing a safe and respectful workplace and has zero tolerance for violence against women. We strongly encourage people of all abilities to apply, particularly people of Aboriginal and Torres Strait Islander heritage, and those who may experience diversity or disability related barriers in securing employment.

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