Workforce Planning Officer

4 days ago

Sunshine Coast, Australia Queensland Government Full time

**The Queensland Ambulance Service (QAS) is a division of the Department of Health. The Department of Health's purpose is to provide highly effective health system leadership.

The QAS provides timely, quality and patient focused ambulance services including pre-hospital patient care and related services across Queensland. The QAS delivers sustainable, adaptive and responsive contemporary health care to Queensland.

The Workforce Planning Officer will undertake duties that include (but not limited to):
Provide a high standard of administrative support to the Workforce Planning Unit and regional senior management, including handling confidential and sensitive information.
Input roster records data to determine vacancies and unfilled shifts.
Assist in the analysis of roster projections to develop QAS rosters in line with QAS Award rostering provisions.
Ensure timely and accurate preparation of leave and training schedules, liaising with senior management where necessary, to ensure accurate data and reporting is available to enable effective workforce management.
Coordinate cover for unplanned absences and adhoc staff changes as required by the senior management team.
Allocate staff for special duties and significant events as required.
Negotiate with individual frontline staff members in relation to appropriate regional coverage to meet operational requirements as directed.
Enter data relating to shift changes, annual leave, staff absences and Time Off in Lieu (TOIL) records.
Assist with the research and preparation of correspondence and provide support with the management of incoming correspondence by distributing and actioning as required.
Assist with the maintenance of accurate and secure filing and record management systems.
Ensure the security and confidentiality of files, rosters and associated documentation is managed appropriately and ensure only relevant staff have access to such documentation.
Manage the maintenance, reporting and currency of QAS databases and information management systems as required.
Adhere to QAS policy and procedure at all times and escalate any identified issues to the relevant manager.
Fulfil the responsibilities of this role in accordance with Queensland Public Sector and QAS values.

Applications to remain current for 12 months.
This work is licensed under a Creative Commons Attribution 3.0 Australia License.

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