Corporate Services Manager

Location: Macquarie Park, Sydney NSW 2113

**Salary**: $85,000 - $90,000 per annum plus 11.5% superannuation

Employment Type: Full-time

Hours: 38 hours

Experience: Minimum 2 years in relevant role

About WiSE Medical?
- Innovative Healthcare: Be part of a team dedicated to revolutionising healthcare services.
- Collaborative Environment: Work with a dynamic and supportive team that values creativity and teamwork.
- Sydney CBD Location: Conveniently located in the heart of Sydney, providing easy access to the vibrant city life.
- Career Growth: WiSE Medical is committed to fostering the growth and development of its team members. Your success is our success.

Position Overview:
At Wise Specialist Emergency, we are leaders in providing a better way to our patients & their families to experience care without the wait of hours. We provide better environment to both our patients and staff by offering happy environment when they need it most. With a reputation for excellence, we are committed to have strategies in place to support our stakeholders with specialist workforce required for emergency care. We are seeking a dynamic and results-driven Corporate Services Manager to join our team. This role will require you to ensure smooth operation of non-clinical functions for the specialist emergency medical clinic. You will be playing a critical role in balancing the needs of our emergency medical centre with quality patient care.

We’re looking for someone with
- Proven experience in corporate services management, ideally within the related field.
- Strong understanding of emergency clinics and industry requirements.
- Excellent communication, negotiation and management skills.
- Ability to work in a fast-paced environment with a results-oriented mindset.
- A proactive, problem-solving approach to corporate challenges

Key Responsibilities:

- Oversee daily administrative functions, and office management.
- Ensure compliance with healthcare regulations and accreditation standards.
- Implement improved procedures to support clinical services.
- Manage staff development for administrative and support teams.
- Manage employee relations and performance management as per HR policies.
- Oversee financial performance and implement cost-saving initiatives.
- Ensure contracts and agreements and applied effectively
- Develop and implement business strategies to improve service delivery and patient satisfaction.
- Coordinate with senior management for business expansion.
- Oversee the management and security of patient Medical Records and that IT systems are up to date.
- Manage relationships with external suppliers and service providers.
- Monitor patient satisfaction and ensure complaints / feedback are efficiently addressed.
- Implement measures to mitigate any potential risks.
- Ensure the medical centre has adequate insurance coverage.
- Promote the medical centre within the community and build relationships with stakeholders.
- Travel interstate to support interstate operations and expansions

Qualifications & Skills:

- Tertiary qualification in, Business management or a related field.
- Alternatively, minimum 5 years of experience can used in lieu of qualification.
- Proven experience in corporate services management, or a similar role.
- Strong understanding of medical centre management and providing strategic leadership.
- Experience: Minimum of 2 years of experience in a relevant role
- Skills:

- Strong organisational and time-management abilities.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software.
- Ability to work independently and as part of a team.
- High level of professionalism and interpersonal skills.
- Ability to handle multiple tasks and prioritise effectively under pressure.

Our WiSE values:

- Give: Giving is at the core of our organisation. We seek happiness in giving to our community. Giving comes in small actions of smile care and listening to our patients' needs.
- Learn: Besides learning and professional development, we enjoy each moment of learning which each of you bring to us so that we can care for you better every day.
- Own: Taking responsibility and ownership of our own actions is at the core of our organisational values and we serve with a sense of ownership. Your health and speedy recovery are our responsibility.
- Happiness: At WiSE we believe a happy and healthy environment allows all to work and learn better. We encourage sharing our successes.

Why Join WiSE Medical?
- Opportunity to work with a dynamic and innovative team.
- Competitive salary and benefits package.
- Professional development and growth opportunities.
- Positive and inclusive work environment.

**Job Types**: Full-time, Permanent

Pay: $85,000.00 - $90,000.00 per year

**Benefits**:

- Employee discount
- Professional development assistance

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

**Experi