Customer Service/ Sales Representative

22 hours ago

Bankstown, Australia Weploy Full time

**Customer Service/ Sales Representative | Warm Leads Only**:
**Benefits**:

- **Competitive** **Earnings**: $60-$65k base +_ Super + commission structure and incentives_
- Ability to **earn more through weekend Penalty Rates** & realistic commission structure OTE 80k + Super
- **Flexible Work Arrangements**: Full time permanent ongoing role, rostered between, 8am and 10pm across Monday - Sunday
- **Free parking onsite** in easily accessible **Padstow location**
- **Exceptional Workplace Culture**: Take part in team competitions, international celebrations, fundraising events, and a welcoming, inclusive environment
- **Salary increase**within your first six months

**About Our Client**:
Our client is an iconic company with over 100 years of success in the**glass industry, specialising in the repair and replacement of all types of glass for homes, businesses, and vehicles, helping over 1,000,000 customer calls nationally each year.

We're hiring Customer Service & Sales Representatives to join the Customer Solutions Team for this leading national business. If you have a passion for helping customers and an interest in sales, this is a fantastic opportunity to be part of a supportive and high-energy environment

**Your Role**:

- Fully onsite opportunity in vibrant Padstow call-centre.
- Starting 17th November 2025.
- Handle 65-70 inbound calls daily, providing effective solutions to customers.
- Book appointments for glass repairs and replacements.
- Upsell value-added products to customers.
- Receive ongoing coaching and mentorship to develop your sales and customer service skills.
- Work in a structured, supportive environment where teamwork feels like family.

**What's In It for You?**:

- **Employee Discounts** - Exclusive discounts on company products and thousands of retail brands.
- **Career Growth** - Be part of a thriving business that invests in its people and promotes from within.
- **Community Engagement** - Receive a **paid volunteer day** per year to support a charity of your choice.
- **Recognition & Rewards** - Regular opportunities for financial incentives and performance-based recognition.

**Who We're Looking For**:

- Experience in a **sales** **customer-focused** role (retail, call centre, hospitality, or phone sales experience is a plus).
- People who resonate with and live the **values: Caring, Collaborative, Genuine and Driven**.
- **Strong** in **communication** and **active listening** skills.
- Have **willingness** to **develop** or enhance sales **skills**.
- **Tech-savvy** and able to navigate multiple systems.
- A **positive**, driven, and **customer-first mindset**.

**Location & Training**:

- **Padstow-based office** with free onsite parking.
- **Full training provided** - Full time training for the first 4-6 weeks, Monday to Friday 9:00 AM to 5:00 PM
- If you're looking for a **rewarding role** in a well-established company with strong team support, we want to hear from you

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