Client Liaison Manager

1 week ago

Ashgrove, Australia TalentBay Healthcare Full time

**Overview**:
A leading private psychiatry practice, specializing in providing exceptional healthcare services to Veterans, is seeking a dedicated and detail-oriented Client Liaison Manager (CLM) to join their team. This is an opportunity to contribute to a meaningful cause while working in a supportive and flexible environment.

**Key Responsibilities**:

- Coordinate and manage client scheduling for psychiatric assessments and consultations.
- Create, update, and maintain accurate client records and documentation.
- Liaise between medical staff, clients, and external stakeholders.
- Deliver high-quality customer service to ensure client satisfaction.
- Use CRM and Patient Management Software to track and report on client interactions.
- Handle confidential information with discretion and care.
- Maintain an organized, efficient administrative system.
- Ensure accuracy by conducting quality assurance checks on reports.

**Essential Skills and Experience**:

- Minimum of 2 years of experience in medical administration, preferably in psychiatry or veteran healthcare.
- Experience working with the Department of Veterans Affairs is highly desirable.
- Exceptional communication skills (both verbal and written).
- Strong attention to detail and accuracy.
- Experience with CRM and Patient Management Software is advantageous.
- Previous experience with medico-legal reports is a plus.
- Proficiency in Microsoft Office Suite and Google Workspace.
- Ability to thrive in a fast-paced environment and manage multiple tasks effectively.

**Key Requirements**:

- Previous administration experience is essential, ideally in medical admin.
- DVA experience is desirable but not essential.
- Familiarity with CRM software is a must.
- Strong communication skills and exceptional attention to detail.

**Company Culture & Benefits**:

- Weekly company-provided lunch.
- Access to professional development opportunities.
- Team-building activities throughout the year.
- Wellness budget for personal wellness activities.
- Flexible / hybrid working model.
- Paid parental leave and career development opportunities.

**Team Dynamics**:
**Work Schedule & Flexibility**:

- Hybrid work model: in-office role with the option to work from home

**Core Competencies**:

- Customer Service Excellence
- Attention to Detail
- Teamwork and Collaboration
- Strong Communication Skills
- Agility and Adaptability

This is a fantastic opportunity to contribute to a growing organization and make a difference in the healthcare services provided to Veterans. If you have the skills and experience outlined, we encourage you to apply.

**Job Types**: Full-time, Part-time, Permanent

Pay: $85,000.00 - $95,000.00 per year

Expected hours: 30 - 38 per week

**Benefits**:

- Employee discount
- Employee mentoring program
- Gym membership
- Professional development assistance
- Work from home

Schedule:

- 8 hour shift
- Day shift

Supplementary Pay:

- Overtime pay
- Performance bonus

Licence/Certification:

- Driver Licence (required)

Work Authorisation:

- Australia (required)

Work Location: In person

  • Client Side Project Manager

    2 weeks ago

    Ashgrove, Queensland, Australia Petrie™ Full time $120,000 - $150,000 per year

    We're looking for an experienced Client-Side Project Manager to join our team and help deliver high-quality projects — both for our clients and within our own development portfolio. If you have 4+ years of experience, enjoy variety, and are ready to take on more responsibility and ownership, this is a great opportunity to step up.Our current pipeline is...

  • IT Business Partner

    2 weeks ago

    Ashgrove, Queensland, Australia Boeing Full time $180,000 - $250,000 per year

    IT Business Partner - Boeing Defence AustraliaCompany:Boeing Australia Holdings Pty LtdWe are seeking an experienced Information Technology Business Partner Lead to drive strategic alignment between IT and BDA business functions. This pivotal leadership role, based in Brisbane with a hybrid work model, will shape and execute IT strategies that enable Boeing...

  • Arts Coordinator

    2 days ago

    Ashgrove, Australia CPL - Choice, Passion, Life Full time

    Access Arts empowers people who experience disability or disadvantage to participate and excel in the arts. We deliver programs across all art forms, supporting our vision of a Queensland where everyone is free to participate, create, and work in the arts. Access Arts is a company limited by guarantee and a wholly owned subsidiary of CPL - Choice, Passion,...

  • Support Worker/ Caregiver

    1 week ago

    Ashgrove, Australia Nurse Next Door Home Care Services Full time

    **Job description** **We are wanting to hire two (2) x experienced caregivers to complement the existing team supporting an NDIS participant with dementia, living in the northside suburb of Ashgrove 4060.** At present, our client is receiving 70.5 hours of care every week. The current roster has 10.5hr shifts Monday - Friday, with 9hr shifts every Saturday...

  • Community Support Worker

    2 days ago

    Ashgrove, Australia Feros Care Full time

    Permanent Part Time positions available! Min 15-20 hours per week! - Company Smartphone + Travel Reimbursement + All Training Provided - Discounted Private Health Insurance + Referral Bonuses + EAP + More! We’re **Feros Care**. What we care about most is helping people live bolder lives - and that includes our team members. We don’t just want you to...

  • Clinical Care Partner

    5 days ago

    Ashgrove, Australia BlueCare Full time

    Clinical Care Partner | BlueCare | Community Care- Employment Status: Full Time- Location: Kelvin Grove, The Gap & Surrounding Areas- Remuneration: $43.03 - $54.63 + 12% Super + Not for Profit Salary Packaging (Increases your take home pay) + Allowances & Travel Reimbursement (KM's) + Employee discounts Job Description: As a Clinical Care Partner your role...

  • Neighbourhood Leader

    2 weeks ago

    Ashgrove, Australia BlueCare Full time

    As Neighbourhood Leader you will autonomously manage your neighbourhood operation. You will be responsible for providing effective leadership to your team of clinical and care employees, as well as facilitating providing quality care based on our client needs, enhancing and promoting quality of life. Key responsibilities include but are limited to: -...

  • Administration Assistant

    1 week ago

    Ashgrove, Australia Communify Full time

    Salary: - salary packaging benefits - Location: - Ashgrove - Employment Type: - FP - Full-Time Permanent - Department: - In Home Support Admin - Closing Date: - 19 Sep 2025 **Communify's Aged Care Service** team is looking for a highly skilled admin worker to work full time Monday to Friday delivering quality services to our aged community helping keep...

  • Admin / Scheduler - Community Transport

    3 days ago

    Ashgrove, Australia Communify Full time

    Salary: - Salary Sacrificing options to take home more pay - Location: - Ashgrove - Employment Type: - PP - Part-time Permanent - Department: - Transport - Closing Date: - 05 Jan 2025 **Communify's Aged Care Transport Service** team is looking for a highly skilled admin worker to join our busy team delivering quality services to our aged community...

  • Product Associate

    1 week ago

    Ashgrove, Queensland, Australia Equifax Full time $60,000 - $80,000 per year

    Join our Go-To-Market team at Equifax as a Product Associate on an initial 12 month Fixed Term Contract in our Identity & Fraud Digital Services team, based in our Brisbane or Sydney office. This is a business-critical early-career role focused on supporting our industry-leading Fraud and Identity products and customers.You'll be focused on providing...