Current jobs related to Customer Service Administrator - Kawana Waters - Auto & General Insurance

  • Customer Service Administrator

    1 day ago

    Kawana Waters, Australia Auto & General Holdings Full time

    **Who is Control Insurance Solutions**: Control Insurance Solutions is an innovative start-up business, located on the Sunshine Coast in QLD, providing our customers and partners with insurance-related services. We are an agile and fast-paced business with a high-performance culture. We develop products and solutions to meet both customer and the insurance...

  • Customer Service Administrator

    1 day ago

    Kawana Waters, Australia Auto & General Insurance Full time

    **Who is Control Insurance Solutions**: Control Insurance Solutions is an innovative business, located on the Sunshine Coast in QLD, providing customers and partners with motor mobility related services. We are an agile and fast-paced business with a high-performance culture. We develop products and solutions to meet both customers and partner needs. We are...

  • Customer Service Consultant

    1 day ago

    Kawana Waters, Australia Auto & General Holdings Full time

    **Who is Control Insurance Solutions**: Control Insurance Solutions is an innovative business, located on the Sunshine Coast in QLD, providing customers and partners with motor mobility related services. We are an agile and fast-paced business with a high-performance culture. We develop products and solutions to meet both customers and partner needs. We are...

  • Customer Service Consultant

    1 day ago

    Kawana Waters, Queensland, Australia Auto & General Insurance Full time $60,000 - $80,000 per year

    Who is Control Insurance Solutions:Control Insurance Solutions is an innovative business, located on the Sunshine Coast in QLD, providing customers and partners with motor mobility related services. We are an agile and fast-paced business with a high-performance culture. We develop products and solutions to meet both customers and partner needs. We are...

  • Customer Service Consultant

    1 week ago

    Kawana Waters, Australia Auto & General Insurance Full time

    **Who is Control Insurance Solutions**: Control Insurance Solutions is an innovative business, located on the Sunshine Coast in QLD, providing customers and partners with motor mobility related services. We are an agile and fast-paced business with a high-performance culture. We develop products and solutions to meet both customers and partner needs. We are...

  • Customer Service Consultant

    2 weeks ago

    Kawana Waters, Australia Auto & General Holdings Full time

    **Who is Control Insurance Solutions**: Control Insurance Solutions is an innovative business, located on the Sunshine Coast in QLD, providing customers and partners with motor mobility related services. We are an agile and fast-paced business with a high-performance culture. We develop products and solutions to meet both customers and partner needs. We are...

  • Customer Service Administrator

    1 week ago

    Burleigh Waters, Australia Tan Lounge Full time

    _**Join one of the most unique, fast paced and exciting businesses in Australia - Tan Lounge! Ever wanted to be able to tan 24/7? Well now you can. Tan Lounge is Australia’s first luxury spray tanning lounge that grants members access 24/7 and allows non-members to tan from 8am - 8pm, 7 days per week.**_ As part of the businesses substantial growth over...

  • Float Attendant

    2 weeks ago

    Kawana Waters, Australia City Cave Float & Wellness Centre Full time

    **About Us** City Cave Float & Wellness Centre aims to build healthier communities through services that support the mental and physical wellbeing of our clients through float therapy, infrared saunas and massage services. The brand is on the fast track to success as it is the fastest growing health and wellness brand in the Southern Hemisphere. **About...

  • Fraud Investigator

    2 weeks ago

    Kawana Waters, Australia Auto & General Insurance Full time

    **About us** At Auto & General (A&G), we provide smarter products and solutions to safeguard our customers in their time of need. Our range of general insurance products protect customers on the road, at home and on holiday with various Car, Motorcycle, Home, Contents, Pet and Travel Insurance products as well as Roadside Assistance. **The role** This...

  • Fraud Investigator

    1 week ago

    Kawana Waters, Australia Auto & General Holdings Full time

    **The role** **Position Accountabilities** - Coordinate the services that may be required by policy holders following an incident. - Develop an Investigation Plan (as required) and review and seek approval from CIU Team leader. - Perform objective, fair, and timely investigations and adhere to high standards of regulatory compliance. - Review complex or...

Customer Service Administrator

3 weeks ago

Kawana Waters, Australia Auto & General Insurance Full time

**Who is Control Insurance Solutions**:
Control Insurance Solutions is an innovative start-up business, located on the Sunshine Coast in QLD, providing our customers and partners with insurance-related services. We are an agile and fast-paced business with a high-performance culture. We develop products and solutions to meet both customer and the insurance industry’s needs. We are passionate and focused on everything we do. We are now seeking talented individuals to join our growing team.

**The Role**:
We are looking for an enthusiastic Customer Service Consultant to join our growing team. The team is responsible for innovative insurance solutions, supporting insurance companies and their customers. You will be part of a performance-driven team and be responsible for assisting clients with telephone inquiries, performing administrative tasks, and providing exceptional customer service. Your primary objectives will be to:

- Provide exceptional customer service taking accountability, with a focus on first call resolution.
- Take inbound calls, make outbound calls, and process documentation
- Manage customer files in the workflow management system
- Liaise with customer and service providers Complete administrative tasks relating to the role

**Skills and Experience**:

- A positive attitude combined with a willingness to learn
- Minimum of two years working experience un a customer-focused role
- High attention to detail with the ability to manage multiple tasks as any one time
- Excellent communication skills, both written and verbal
- Proficiency in Microsoft Office with intermediate Computer skills
- Independent decision-making capability and proactive problem-solving skills
- Highly adaptable, with the ability to manage conflicting priorities Ability to show initiative and work effectively in a rapid changing environment

**Our Benefits**:

- Modern office, overlooking Lake Kawana.
- Clear role accountabilities and measures of success.
- Exciting start-up environment.
- Be challenged and rewarded as you contribute to our business success.
- Support and guidance as you grow in confidence in your new role.
- Join in a variety of social and community activities.
- Employee discounts on Car, Home, Travel Insurance, and Roadside Assistance.
- Discounts across a broad range of providers, for example; gyms, stores, rental vehicles, and accommodation.
- Income Protection Insurance provided to all employees. Control Insurance Solutions is part of the Auto and General group of companies which has 8000 employees across 31 offices and over 8.9 million customers worldwide.Control Insurance Solutions welcomes and values diversity in the workplace.

**A note from Control Insurance Solutions to recruitment agencies**:We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business.