Finance Operations Team Leader

**Work options**: Hybrid

We currently have an exciting new opportunity for a dynamic and detail-oriented Accounts Payable and Receivable Team Leader to join our Finance team.

The position of the Accounts Payable and Receivable Team Leader is primarily accountable for the leadership of the accounts payable (AP) and accounts receivable (AR) functions, as well as AR duties including the accurate and timely management of Australia Pacific Airports Melbourne’s (APAM’s) aged trial balance debtor processing, reconciling accounts monthly, reporting on and managing delinquent accounts and coordinating and processing billing across multiple departments.

The Finance Operations Team Leader is responsible for team development and the identification and implementation of process improvements and efficiencies, as well as supporting working capital management. The role is also responsible for building relationships with debtor customers, particularly larger material accounts, to minimise payment issues, ensure clear understanding and provide timely statements and communication to drive timely payments.

**Key responsibilities**:
The role's duties and accountabilities include, but are not limited to:
Team Leadership:
- Provide support to all team members, including all necessary training, coaching and development opportunities.
- Provide oversight of the AP and AR functions, ensuring the completion of all necessary tasks in a timely manner.
- Identify and implement process improvement opportunities, including working with stakeholders in the business to identify business needs to support improved processes and reporting
- Triage and resolve day-to-day operational issues and queries before escalating to senior finance staff
- Support Finance leadership with team engagement initiatives.

Receipting and debtor management:

- Collect, receipt and accurately enter all debtor payments from multiple revenue streams.
- Update and maintain accounting journals, ledgers and other records detailing financial business transactions (e.g., disbursements, expenses, receipts).
- Reconcile receipts and customer accounts
- Reconcile all debtors' ledgers to the GL system in communication with the Senior Financial Accountant
- Compile data and prepare a variety of reports as required
- Ensure the reconciliation process is completed to meet month-end timelines and report delinquent accounts monthly
- Proactively manage overdue accounts and follow up on all overdue accounts
- Liaise with debtors and business unit heads managers to agree on retrieval approaches
- Report on all accounts in 60 and 90 days and escalate debtor issues to Senior Financial Accountant
- Recommend actions to resolve discrepancies and investigate any questionable data
- Assist the Treasury and Cash Management Analyst by reporting any potential or actual material bad debts or late payments to assist in cash flow management and forecasting

Biling:

- Process one-off billables and credits as necessary.
- Assist in the processing of monthly billing for various departments.

Administration:

- Develop, review, document and maintain relevant accounts receivable procedures and ensure they are communicated with relevant internal and external stakeholders
- Ensure all accounts receivable tasks are completed to meet the finance month end schedule
- Assist the Finance Team with projects/tasks from time to time such as systems testing, training new employees
- Work toward achieving team and individual goals, demonstrating APAC’s Core Competencies in ‘how’ you go about achieving outcomes
- Comply with APAC’s policies and procedures and contribute to making APAC a positive and pleasant place to work
- Identify and implement opportunities to improve processes and reporting
- Assist with systems testing including D365 upgrades
- Be reliable, open, flexible and a supportive team member
- Demonstrate the Company Values and Behaviour

Experience of working in a corporate environment in a medium to large sized organisation
- Minimum of 4 years' experience in an accounts receivable or similar role
- Experience in a team leadership or mentoring role of junior team members
- Intermediate knowledge of the Microsoft Office Suite (Outlook, Word, Excel and Powerpoint)
- Proficiency in accounting software (eg. D365)
- Strong understanding of accounts receivable processes and internal controls.
- Proven ability to be efficient and accurate in meeting month-end timelines, with strong organisational and time management skills.
- Excellent interpersonal skills, with the ability to communicate effectively to internal and external stakeholders at all levels with excellent written and verbal communication skills.
- Naturally proactive and adaptable, with the ability to build customer relationships and problem solve, identify process improvements across systems and reporting.
- Strong attention to detail and accuracy.
- Team player who is responsive and can adapt to changing circumstances and work under p