Lead Functional Consultant

**Join Our Growing MTX APAC team as a Lead Functional Consultant**

At MTX APAC, we’re on a mission to modernise the world through technology As a global cloud consultancy and Salesforce Summit Partner, we empower our clients—particularly across government, healthcare, and education sectors—to deliver better outcomes for their communities through innovation, human-centered design, and smart digital solutions.

We’re growing fast and are looking for purpose-driven individuals who thrive in a collaborative, fast-paced environment where their work has a real-world impact. If you're passionate about transforming businesses and improving lives through technology, MTX APAC is the place for you.

**About the Role**

We are seeking a Lead Functional Consultant to join our dynamic and collaborative team. In this role, you’ll play a key part in delivering impactful outcomes to our clients, designing scalable solutions, leading architecture, managing strategic accounts, high performance teams, etc. This is an exciting opportunity to contribute to digital transformation initiatives, work with leading technologies (including Salesforce, Mulesoft, Tableau, and AI/ML), and help shape the future of our clients’ services and operations.

**Key Responsibilities**
- Develop a business architecture strategy based on a situational awareness of various business scenarios and motivations.
- Capture the tactical and strategic enterprise goals that provide traceability through the organization and are mapped to metrics that provide ongoing governance.
- Liaise with stakeholders to understand the structure, policies, and operations of the organisation, and translate that knowledge into recommended solutions that enable the organisation to achieve its goals.
- Describe the primary business functions of the enterprise and distinguish between customer-facing, supplier-related, business execution and business management functions.
- Utilise various techniques to gather, track, and analyse the requirements.
- Configure, implement, and manage the implementation of Salesforce solutions that meet business requirements
- Produce project documentation including business requirements, functional specifications, key operating procedures, Lucidchart workflows, etc.
- Provide client references by creating user documentation; providing help desk support & client training.
- Define the set of strategic, core and support processes that transcend functional and organizational boundaries; identify and describe external entities such as customers, suppliers, and external systems that interact with the business; and describe which people, resources and controls are involved in the processes.
- Capture the relationships among roles, capabilities and business units, the decomposition of those business units into subunits, and the internal or external management of those units.
- Provide coaching in best practices and set up a Business Architecture team who follows them.
- Use Salesforce automation to streamline internal processes
- Design and lead end-user acceptance testing.

**About You**
- 10+ years of experience in business architecture & business analysis domains.
- A broad, enterprise-wide view of the business and varying degrees of appreciation for strategy, processes and capabilities, enabling technologies, and governance.
- The ability to recognize structural issues within the organization, functional interdependencies and cross-silo redundancies.
- The ability to assimilate and correlate disconnected documentation and drawings, and articulate their collective relevance to the organization and to high-priority business issues
- Experience using model-based representations that can be adjusted as required to collect, aggregate or disaggregate complex and conflicting information about the business
- The ability to visualize and create high-level models that can be used in future analysis to extend and mature the business architecture
- Extensive experience planning and deploying both business and IT initiatives.
- Experience modeling business processes using a variety of tools and techniques
- Exceptional communication skills and the ability to communicate appropriately at all levels of the organization; this includes written and verbal communications as well as visualizations
- The ability to act as liaison conveying information needs of the business to IT and data constraints to the business; applies equal conveyance regarding business strategy and IT strategy, business processes and workflow automation, business initiatives and IT initiatives, and benefit realization and service delivery
- Team player able to work effectively at all levels of an organization with the ability to influence others to move toward consensus
- Strong situational analysis and decision making abilities

**Why MTX APAC?**
- Globally recognised Salesforce Summit Partner: As a top-tier Salesforce Partner, we bring deep platform expertise, innovation, and a proven track re