Administration Coordinator

**Description**:

- Supportive and positive team environment
- Dynamic role, varied tasks
- Join a fast-paced organisation - a leader in the Facilities Management industry

About Assetlink

We pride ourselves on our culture - The Assetlink Way.

We have been awarded the prestigious Top Employers Certification and won the AHRI Cross Cultural Management Award, recognising our commitment to providing a safe, supportive and passionate working environment. Our Vision is “To change the lives of those we work with by connecting them with the best opportunities of the Australian community”.

As Administration Coordinator, you will be part of a tight knit on-site team at Pacific Fair, that turns curious visitors into loyal customers and provides award-winning retail customer service. The key focus of the role is to provide administrative assistance to site team members and managers.

Pacific Fair Shopping Centre is the Gold Coast’s unmissable, 5-star shopping mecca, with over 400 specialty stores. The centre is a favourite of local and international guests alike and has become synonymous with luxury and service standard excellence.

The role is full time, 5 days per week, 7am to 3pm.

**What you will be doing**:

- Provide administrative assistance to the site leadership team, staff and the client
- Communicate effectively with all stakeholders both internally and externally
- Manage rosters and time & attendance systems
- Order site requirements - stock, consumables, equipment, uniforms
- Maintain records of issued uniforms and update stock register
- Collate and distribute Communication Books, Hazard Registers, Sign In/Out registers
- Obtain approval for purchase orders and invoices
- Prepare and issue Client quotes; create and track Special Client Requests
- Organise repair and maintenance requests, update the equipment asset register
- Coordinate and engage contractors for office repairs
- Confirm rosters and hours for contract compliance
- Monitor Assetlink’s online training platform - maintain the site training matrix
- Liaise with team leaders on staff training compliance
- Assist in organising training and meetings - room set up, catering

**To be successful in this role, you will have**:

- 3+ years’ experience in an administration or customer service team role - ideal
- Strong time management
- Rostering experience - advantage
- Kronos or similar time and attendance / labour management system experience - ideal
- High attention to detail and excellent organisation skills, with a flexible approach to work
- Professional telephone communication skills
- Excellent interpersonal and customer service skills
- High level of communication skills allowing you to interact with a range of team members, managers and external stakeholders
- Proficient in the use of Microsoft Excel and Word
- A self
- starter who has the capacity to maintain a busy workload and understands how to prioritise tasks
- Be a practical 'hands on' person with a collaborative, team-focused approach

What we offer you
- Reward and recognition incentives
- Ongoing training and development
- A safe and supportive working environment
- A family-oriented culture
- Staff Car Parking Rates available

If you're a highly motivated, enthusiastic Operations or Administration Coordinator with a commitment to providing excellent service and would like to be part of a key on-site team, we’d love to hear from you, please click ‘Apply’ and let us have your CV and cover letter.

Assetlink's Diversity Commitment

Currently, Assetlink is representative of around 80 nationalities, speaking 59 different languages. Assetlink recognises the benefits of diversity in creating amazing customer experiences, increasing productivity and encouraging business growth.