Wavemaker Client Coordinator

5 days ago

Kent Town, Australia Wavemaker Full time

**Client Coordinator**
***
At Wavemaker, we believe there always is a better way to grow. By Positively Provoking Growth for our clients and our people, we shape decisions and experiences through media, content and technology.

Wavemaker is a global media, content and technology agency. In Australia, we are currently ranked as the #2 Media Agency. We have over 250 people working across six offices: Adelaide, Brisbane, Melbourne, Sydney, Perth and Auckland, New Zealand. We are part of GroupM and WPP; the largest media buying alliance and marketing communications group in the world. For the last four years we have rated in the top 20 ‘Best Places To Work Australia’, we pride ourselves on our culture and our people.

**About the role**

The role of the Client & Communication department is the key point of contact for our clients, and the development, execution and delivery of media plans, delivering on strategy on time and in full. C&C is the first point of contact for the client and the team at Wavemaker on all plan related queries.

The role of the C&C Coordinator is to provide support to the C&C team through all aspects of the process (campaign briefing, planning, development, implementation, reporting and administration support) to ensure the smooth operating of accounts.

**Skills & Experience**
- Passion for the media industry
- Inquisitive and demonstrates desire to understand and know more
- Attention to detail
- Problem solving mentality
- Clear communicator
- Strong time-management is reliable and meets deadlines.
- Results Driven. Passionate about delivering business results for clients

**What success looks like**:
The easiest and simplest way to see if you have done a great job is when:
**In 3 months**:

- Immersed yourself in the team with an understanding of the status of all active and upcoming campaigns.
- Established collaborative relationships with all key stakeholders and internal reports.
- A strong understanding of and can clearly articulate the Wavemaker proposition, core C&C processes and our way of working

**In 6 months**:

- Demonstrated your ability to deliver on all aspects of the role in an efficient, effective and proactive way.
- Strengthened your key stakeholder relationships to deliver great team work consistently
- Supporting processes for specific allocated clients/campaigns, ensuring that your manager and wider team are regularly updated, demonstrating excellent attention to detail

**In 12 months**:

- Proactively adding value to the team.
- Building strong relationships with stakeholders, representing the Wavemaker team appropriately and ensuring that our client deliverables are delivered to the highest quality.

**About GroupM Australia**

GroupM Australia takes pride in being a group built on a set of core values that extend to every aspect of our operation. We are committed to providing an empowering workplace that offers opportunities to learn, succeed and grow. GroupM is the largest media investment management company in Australia. _GroupM is an Equal Opportunities Employer. We believe that diversity is vital and positively influences the environment in which we operate. We are committed to fostering a diverse and inclusive work environment that is free of discrimination, harassment or bullying. Race, colour, ancestry, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability or veteran status have no bearing on our hiring decisions, we encourage all applicants._

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