Westfield Security Officer

**About Certis Security Australia**

**About the Opportunity**

Be part of a leading global security company and realise your potential with Certis as we journey with you through our diverse range of career opportunities - from security operations to technology roles and professional functions.

Based in Adelaide you will be appointed as a Security Officer (Westfield) and will be tasked with securing the premises and ensuring public safety and the safety of all staff, contractors and visitors on site. Not only will you be ensuring the safety of all visitors to the centre but also the welcoming face of the brand. The environment you would be deployed encourages you to be part of a caring team.

An opportunity exists for Security Officers to join the Certis team and provide security services at a number of locations in the Adelaide area. Our client works with the world’s leading retail and luxury brands to create a unique shopping and leisure experience and ensures that its centres constantly meet the highest expectations of today’s retailers and consumers.

**General Security Officer Duties including;**
- Provide a high quality visual security presence at client locations
- Conduct foot patrols
- Escort contractors
- Respond to security emergencies
- Maintains electronic logs and records of occurrences
- Complete necessary paperwork
- Use appropriate methods of communication (eg radio, phone, log books) to report incidents and issues
- Conduct incident investigations in a timely manner and ensure that Security Incident Reports are completed and submitted
- Provide a customer service approach and maintain a fair, courteous and respectful manner in dealing with clients and customers
- Take a problem solving approach to conflict situations and recognise the need to escalate situations to the manager/supervisor for attention as appropriate
- Promote and encourage a team approach
- Demonstrate knowledge and competence in the implementation of emergency procedures
- Issue and receive keys in accordance with procedures.

**About you**
- Full vaccination is mandatory for all applicants
- Current SA Security License
- First Aid Certificate
- Driving Licence [Guards may be required to drive the buddy, which will require to have a driving licence]
- Experience in retail environments highly advantageous
- Intermediate Computer Skills
- Strong oral and written communication skills
- Ability to follow instructions and multi task
- Customer Service and First Aid experience preferred
- 24x7 Availability (day / night shifts, week days, weekends, PH)
- Uniform provided
- Starting casuals, with opportunities to be progressed PPT

**Benefits & Culture**
- Friendly and inclusive environment
- Growth and development are supported and promoted
- A discount program where employees, and their family members, can save at over 400 retailers Australia wide
- A well-being program that provides advice about mental, physical, and financial well-being
- An Employee Assistance Program (EAP) that is available to employees and their families
- Cultural diversity is valued and supported
- Emphasis on learning and development, where a state-of-the-art LMS is available to all employees

**Diversity Statement**

NSW - Master Licence 405149073

ACT - Master Licence 17501742

QLD - Security Firm Licence 3158254

SA - Security Agents Licence ISL 235794

VIC - Private Security Business Licence 689-218-50S

VIC - Private Security Business Registration 689-218-92S

WA - Security Agents Licence SA58716

**Job Type**: Casual

**Benefits**:

- Employee discount
- Professional development assistance

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekend availability

Supplemental pay types:

- Penalty rates

Application Question(s):

- Are you fully vaccinated against COVID 19?

Licence/Certification:

- First Aid Certification (required)
- Security Licence (required)
- Driver Licence (preferred)

Work Authorisation:

- Australia (required)

Work Location: One location