Desktop Support Specialist

2 days ago

Perth, Australia DownUnder GeoSolutions Full time

**About Us**

We are a technology company at the forefront of high-performance computing (HPC) with a strong foundation in applied physics. Our innovative hardware and software solutions for the global technology and resource sectors enable our clients to leverage large and complex data sets.

**About You**
- *

We are looking for a Desktop Support specialist to join our diverse IT team with a focus on providing technical assistance to internal end-users in office and remote locations. You will help install, manage, upgrade, troubleshoot desktop, laptop, hardware and software systems. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions to technical and non-technical users alike. You should be familiar with varied desktop software, hardware, operating systems, AV, peripherals and remote troubleshooting techniques.

Ultimately, you will ensure prompt and accurate desktop user customer satisfaction and productivity.
- *

**Responsibilities**:

- To set up and manage user accounts and permissions.
- Upholding and testing security, including blocking unapproved access.
- Creating maintenance plans for the prevention of unexpected failures.
- Setting up the Organization’s computer systems to meet specific business goals.
- Monitoring day to day computer performance.
- Maintain and resolve issues on LAN/WAN, VoIP telephone, biometric, AV systems connections.
- Ensure desktop computers interconnect seamlessly with diverse systems keeping in mind for compatibility factors.
- Address user tickets regarding hardware, software and networking
- Guide users with simple, step-by-step instructions
- Conduct remote troubleshooting
- Resolve hardware and network connectivity issues.
- Validate & approve VPN access for all remote users.
- Assist in technical upgrading and maintaining of entire desktop systems.
- Train and guide staff hardware and software usage.
- Help create technical documentation and manuals

**Requirements and skills**:

- Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role
- Hands-on experience with Windows, Linux and Mac OS desktop environments
- Working knowledge of office automation products and computer peripherals, like printers and scanners
- Knowledge of network security practices and anti-virus programs
- Ability to perform remote troubleshooting and provide clear instructions
- Excellent problem-solving and multitasking skills
- Customer-oriented attitude
- Experience with Slack, Office Suite, Google Suite, Zoom

  • Desktop Support Specialist

    2 days ago

    Perth, Western Australia beBeeTechnical Full time $100,000 - $140,000

    Job OpportunityWe are seeking an experienced desktop support specialist to provide technical assistance in a fast-paced environment.Key Responsibilities and QualificationsA minimum of 5+ years of experience in desktop support is required.Strong knowledge of Windows operating systems, including Windows 10, is essential.Experience with desktop hardware and...

  • Desktop Support Specialist

    2 days ago

    Perth, Western Australia beBeedesktop Full time $80,000 - $120,000

    Seeking a skilled Desktop Support Specialist to provide on-site and remote assistance for staff. This 8-week contract involves troubleshooting of Windows desktops, laptops, and tablets, as well as Office 365, Adobe, and enterprise applications.Key ResponsibilitiesTroubleshoot and support Windows 10/11 devices.Manage Azure Active Directory accounts...

  • Desktop Support Specialist

    16 hours ago

    Perth, Western Australia Downunder Geosolutions Full time

    **About Us**We are a technology company at the forefront of high-performance computing (HPC) with a strong foundation in applied physics. Our innovative hardware and software solutions for the global technology and resource sectors enable our clients to leverage large and complex data sets.**About You**- *We are looking for a Desktop Support specialist to...

  • Desktop Support Specialist

    2 days ago

    Perth, Western Australia beBeeSupport Full time $100,000 - $120,000

    Job Title: Desktop Support SpecialistWe are seeking a skilled Desktop Engineer to provide onsite and remote support for staff over an 8-week contract. As a key member of our IT team, you will be responsible for ensuring a seamless IT experience for users.The ideal candidate will have strong troubleshooting skills across hardware and software, excellent...

  • Desktop Environment Support Specialist

    2 days ago

    Perth, Western Australia beBeedesktop Full time $90,000 - $120,000

    Job Title:Desktop Environment Support SpecialistThis role is responsible for providing user-facing operational support for desktops and applications, ensuring the smooth operation of day-to-day business activities.

  • Desktop Support Specialist

    2 weeks ago

    Perth, Western Australia beBeedesktop Full time $115,000 - $127,000

    Job SummaryWe are seeking a seasoned IT professional to assume the role of Desktop Support Specialist. The successful candidate will provide expert-level technical assistance across end-user computing environments, ensuring seamless service delivery and minimizing downtime.Key ResponsibilitiesProvide on-site Level 2 & 3 desktop support to users, encompassing...

  • Perth Desktop Support Specialist

    2 days ago

    Perth, Western Australia beBeeDesktop Full time $51,300

    Technical Specialist - Desktop SupportAt our organization, we are seeking a skilled Technical Specialist to join our team. This role will be responsible for providing expert-level technical support for desktop devices, including hardware and software issues.Key Responsibilities:Manage desktop device incidents through to resolution, ensuring minimal downtime...

  • IT Desktop Support Specialist

    1 week ago

    Perth, Western Australia beBeeDesktop Full time $115,000 - $127,000

    Desktop Support SpecialistThis role is ideal for a skilled and experienced professional who can provide on-site desktop support to users across the organization.Provide expert-level desktop support, troubleshooting issues, and resolving incidents using ITSM tools.Work under the direction of the site coordinator lead and collaborate with network engineers to...

  • Desktop Support Specialist

    2 days ago

    Perth, Western Australia beBeeSupport Full time $70,000 - $120,000

    Job Overview:Our team is seeking an experienced and motivated Desktop Support Specialist to provide technical assistance to end users in a fast-paced environment. As a key member of our support team, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our IT infrastructure. You will work closely with...

  • Desktop Support Manager

    2 days ago

    Perth, Western Australia beBeeDesktop Full time $100,000 - $150,000

    Job TitleA Desktop Support Supervisor plays a vital role in the IT Team.Resolves technical issues efficiently and effectively.Maintains desktop performance and reliability.Led and motivate a team of specialist staff.About the RoleThis newly created position will be based at Site, in Greenbushes. Occasional travel to Perth is required.Key...