Customer Service Officer

5 days ago

Runaway Bay, Australia Australian Audiology Hearing Specialiats Full time

**We're Hiring: Customer Service Officer (Floater) - Australian Audiology**
**Locations**: Runaway Bay & Victoria Point Clinics, QLD
**Employment Type**: Casual (with potential for ongoing opportunities)

Australian Audiology is seeking a friendly, flexible, and proactive **Customer Service Officer** to join our team as a **floater**, supporting our **Runaway Bay** and **Victoria Point** clinics.

This is a fantastic opportunity to gain experience in a dynamic healthcare setting where your contributions make a real difference in the lives of our clients. We’re starting with a casual arrangement, with the potential to grow into something more permanent based on performance and clinic needs.

**What You'll Do**:

- Greet and assist clients with empathy and professionalism
- Manage appointment bookings, phone calls, and client follow-ups
- Provide administrative support to audiologists
- Maintain a clean, welcoming clinic environment
- Float between the Runaway Bay and Victoria Point locations based on clinic coverage needs

**What We're Looking For**:

- Previous experience in customer service or admin (healthcare experience a plus)
- Great communication and organizational skills
- A positive, adaptable attitude and willingness to travel between locations
- Ability to work independently and as part of a team
- Flexibility in availability (including covering staff leave/absences as needed)

**What We Offer**:

- Supportive and friendly team environment
- On-the-job training and development
- Opportunity for growth within a growing audiology network
- Make a genuine difference in people's lives

**Ready to Apply?**
If you're a people person with a passion for service and flexibility in your schedule, we’d love to hear from you.

**Job Types**: Part-time, Casual

Pay: $28.95 - $31.00 per hour

Expected hours: 24 - 38 per week

Schedule:

- 8 hour shift
- Monday to Friday
- Morning shift
- Rotating roster

Supplementary Pay:

- Performance bonus

Work Location: In person

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