Customer Service Administrator

4 days ago

Tullamarine, Australia Sharp & Carter Full time

Modern office located Tullamarine with onsite parking | Work close to home
- Offering $65,000 - $75,000+ Super | Monday to Friday customer service role
- Inclusive, fun and engaging work culture in a growing business

**About the role**:
**Responsibilities**:
Your duties will include but not be limited to;
- Offering a wide range of support to existing business clients
- Ensure orders and enquiries are processed in a timely manner
- Processing returns and claims
- Following up on deliveries & ETA's
- Liaise with transport and deliver drivers
- Assist with customers issues & complaints
- Update and maintain internal database system
- Preforming general administration tasks
- Promoting a range of products to support customers’ needs
- Other ad hoc duties as directed

**Skills & Experience**
- Ability to build rapport and great interpersonal skills
- Excellent communication skills both verbal and written
- Basic computing skills and the ability to quickly learn new systems/processes
- Able to work as an effective team member across different departments
- Experience in distribution or warehousing would be an advantage
- Previous sales or relationship building experience highly desirable

**About the client**

Our client is a National leader & innovator in the manufacturing & distribution space, providing excellent b2b service, they pride themselves on their great down to earth, supportive and inclusive team culture.

To apply, please click on the link below. Additionally, please phone Holly Isherwood on 0459 699 108 for a confidential discussion about the role.

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