Event Sales

5 days ago

New Farm, Australia Mary Mae`s Full time

**About the Role**

We are seeking a **dynamic and experienced Event Sales & Operations Manager** to join our passionate team. This is a **full-time salaried role** focused on managing event inquiries, planning and delivering exceptional events.

You’ll be the main point of contact for clients, managing reservations, inbound groups, and private events—from initial inquiries to final execution. This role combines administrative precision, key events operational execution and a keen focus on client satisfaction, requiring experience in event management, coordination, and financial reporting.

**Your Responsibilities Will Include**:

- Managing events and reservation inquiries, bookings, and guest communication.
- Coordinating all aspects of events from initial inquiry to final execution.
- Ensuring seamless communication with kitchen, floor teams, and management.
- Delivering financial reporting related to events.
- Training and mentoring event staff to deliver exceptional guest experiences.
- Supporting the wider venue team during peak times and contributing to ticketed events.

**Skills and Experience We’re Looking For**:

- **Strong Communication Skills**: Confidence in verbal, written, and phone communication, with a professional and friendly tone.
- **Organizational Excellence**: Proven ability to manage time, prioritize tasks, and attention to details.
- **Customer Service Focus**: Eagerness to meet guest needs and respond quickly to inquiries.
- **Team Player**: Flexible and collaborative, with a willingness to support other departments.
- **Technical Proficiency**: Skilled in Microsoft Office and quick to learn systems.
- **Autonomous and Transparent**: Strong work ethic and a commitment to honesty and professionalism.
- **Event Expertise**: Experience in event coordination and financial reporting is essential.

Pay: $78,000.00 - $80,000.00 per year

**Benefits**:

- Employee discount
- Free drinks
- Free food

Schedule:

- Rotating roster
- Shift work

Application Question(s):

- Describe your relevant reservations and events experience (position, company, duration, duties etc.).
- What reservations/event software have you used in the past?
- Describe a situation when you had to deal with a difficult customer. What did you do and what was the result?
- Expected salary
- What is your notice period

Work Authorisation:

- Australia (preferred)

Work Location: In person

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