Part-time Patient Advocate

1 day ago

Fortitude Valley, Australia Next Practice Health Newstead Full time

Patient Advocate | Reimagining medical receptionists

Are you a medical receptionist looking to be involved in a team revolutionising and inspiring a New Kind of Care for the future?

Next Practice Health Newstead is looking for a Part Time Patient Advocate of exceptional quality.

So, what is a Patient Advocate?

A Patient Advocate is a special team member who is invested in going above and beyond, delivering emotionally intelligent customer service and patient care that aligns with our culture and values of creating centres of excellence in general practice.

The core purpose of your role as the Patient Advocate is to ensure the patient is supported throughout their Journey with Next Practice. You need to balance your clinical knowledge and passion for patient centric care with managing the patient flow through the clinic. You are responsible for conducting Pre and Post Consults, so that each patient receives seamless and supportive care with a focus on health outcomes.

You should be flexible, empathetic, driven, hardworking, be a good listener and willing to work in a team. You should have an intrinsic desire to care for people, by nature, promise and skill.

You will need to have the natural ability to seamlessly support patients throughout their journey, with a strong focus on health outcomes.

Do you have the expertise to convey this care and create a calm environment where patients feel supported?

If you are dedicated to providing excellence and excited for the future of healthcare then we would like to hear from you

About Next Practice Health & Next Practice Newstead

Next Practice Health has a passion for innovation, reimagining the patient, GP and clinic experience. We’ve redefined support roles within the practice to provide GP’s more time with their patients.

We have obsessed about the layout and design of the clinic to create a relaxing haven for practitioners and patients.

It’s an environment which makes you feel energised, supported and like you are taking the right step towards contributing to the future of healthcare.

Only successful applicants will be contacted.

Hourly rate based on experience.

Days on offer: Monday, Tuesday and Friday.

**Job Type**: Part-time

**Salary**: From $24.47 per hour

Schedule:

- No weekends

COVID-19 considerations:

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