Divisional Administration Support Manager

2 weeks ago

Camberwell, Australia Epworth Healthcare Full time

Great opportunity to take the responsibility for the overall administrative management within our Continuing Care and Support Services division at Epworth. Offering diversity and multi skilling, you will be required to work collaboratively to promote excellence to our customers and the marketplace and support colleagues by sharing knowledge and expertise to drive improvement across all sites.

**You will make an impact by**:

- Inspiring, developing, leading and managing high performing teams and build strong relationships with key internal and external stakeholders.
- Actively developing strategies and implementing practices to attract, recruit and retain high performing team members to ensure team effectiveness.
- Fostering a culture that embraces change and encourages innovation.
- Collaborating with business users and IT teams to identify and plan system deployments and resolve business operational and IT issues.
- Working in collaboration to implement the department budget in a manner that ensures all resources are used to deliver high quality service in a cost-effective manner.
- Using data (such as patient experience feedback) to identify opportunities for improvement in internal processes and systems that directly impact patient care and customer service.
- Providing suggestions and feedback to consistently improve service delivery, clinical practice and patient satisfaction.

Position Description Inherent Requirements

**Qualifications**:
**To be successful in this role**
- Tertiary qualification in Business Administration (Cert 4) or related field.
- Demonstrated financial management and business management skills
- Sound knowledge of outpatient and inpatient billing, health funds and Medicare
- Proven experience in overseeing the implementation of IT solutions and services
- Good project management skills
- Demonstrated customer service skills
- Excellent administration, organisational and reporting skills
- Demonstrated team management experience

**Additional Information**:
At Epworth, it’s a community. It’s the sense of belonging and being part of an organisation and a team that works to make sure that every patient matters. In addition to this, you will have access to:

- Epworth’s enhanced Not for Profit status (and not available in the public sector) provides the opportunity for employees to salary package up to $15,900 pre-tax annually, leading to greater take home pay
- The largest educational scholarship program of its kind in Australia
- Ability to purchase up to four additional weeks of leave
- Reduced cost of health services for you and your family at Epworth

**At Epworth, we care.**

We care about our patients and we care about our people. We care about keeping everyone safe. We care about valuing and empowering our people, and growing careers. And we care about giving our people support and flexibility to thrive, and contribute to our communities.

Sound interesting? To apply, click the **I'm Interested**button now and attach your CV and cover letter.

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