Career Coach

**Location: North Melbourne**

**Are you passionate about making a difference?**

GradWISE, a multi-faceted program that was developed by WISE Employment in conjunction with Australian universities to empower students identified as living with a disability, injury or illness to achieve career wellbeing and success, is seeking a driven, solutions-oriented individual who thrives on helping others.

If you have a strong sense of empathy and compassion for people living with disability, illness, injury, or employment barriers, this role could be perfect for you. We value individuals who go the extra mile, possess excellent communication skills, and can maintain composure under pressure.

If you have a background in customer service, sales, retail, call centres, hospitality, consulting, business development, or administration, you could be great fit for this role. We provide comprehensive training to equip you for success in Employment Services at WISE.

**Perks of Working at WISE**
- Competitive Salary starting at $69k with added Not-For-Profit Salary Packaging benefits (tax savings) + Super + More
- Fantastic reward and recognition initiatives and ongoing learning and development
- 4 wellness-days per year (additional leave), the ability to purchase additional annual leave and various healthy lifestyle initiatives
- Learning and Development Programs
- Company Laptop & iPhone
- Exclusive benefits and discounts from leading retailers through Flare
- We are recognised as an “Inclusive Employer 2024/2025” by the DCA

**Selection Criteria**:

- You must have full Australian working rights
- Demonstrated skills in working with people with disability, injury or illness.
- Excellent interpersonal skills and demonstrated ability to communicate effectively and build trusting relationships with people, and ability to deal sensitively with distress.
- Recognition of the importance of employment for students living with a disability.
- Commitment to assisting people with disability to build skills and achieve their goals.
- Excellent IT literacy, planning, coordination and time management skills.
- Ability to be flexible, resourceful, demonstrate initiative and contribute in an environment of innovation with element of trial and error.
- Ability to engage in reflection, discussion, consultation and adaptation of program where necessary.
- Outcome focused without losing the priority of the individual participant’s wellbeing.
- Demonstrated team work and autonomous initiative.
- Ability to provide a recent National Police Check and Working with Children check.
- Tertiary qualification in relevant fields of employability, business, human resources/recruitment, employment services, disability services, community services, social work, coaching, counselling and psychology or extensive relevant experience.
- Demonstrate the WISE attributes: Customer Centricity, Curiosity, Resilience, Adaptability, Creativity and a Growth Mindset
- Hold a full Australian driver’s license

**Desirable Criteria**:

- Experience in the Disability Employment sector, counselling, coaching, recruitment and/or teaching.
- Knowledge of other Commonwealth, State and local government programs and initiatives including other mental health programs, as well as networks in community based support.

**A day in the role involves**

Supporting students identified as living with a disability, injury or illness to develop a portfolio of skills, knowledge and experiences that will empower and enable their career wellbeing and confidence. Increasing their social and economic participation by supporting them to gain paid employment at a graduate or entry level by providing personalised coaching and resources.
- Working with individual participants to build rapport and coach them throughout the program.
- Competing a range of assessments with each participant during the program.
- Co-facilitating group sessions to participants to support career wellbeing and development.
- Maintaining contact with participants, universities and industry partners and liaising with external support providers as required.
- Supporting participants to manage their individual career wellbeing plans including identifying potential work orientation, work experience opportunities and employment placements whilst liaising with and supporting industry partners.
- Assisting with research and evaluation of the program.
- Promoting the program to build referrals.
- Presenting at forums/conferences as required.
- Writing reports for each allocated participant at the end of each assessment whilst ensuring all requirements for documentation and storage of information are met.
- Working collaboratively with the team, reflecting on progress, documenting lessons learned, assisting with the development of materials and identifying areas for further development.
- Work within the policy, procedures, referral processes and checklists for participants, whilst conducting all business in line with the qualit