Ward Support Officer

1 day ago

Brisbane, Australia Queensland Government Full time

**About the role

Permanent part time opportunity to provide effective and efficient administrative support to staff, patients and visitors to facilitate effective clinical service delivery, whilst demonstrating understanding, empathy, patience, and a positive attitude. Display professionalism whilst remaining calm and empathetic in delivering a patient focussed service as a member of a multidisciplinary team

About you

Assist with patient discharges and transfers through timely coordination of all required paperwork, transport and updating of hospital information systems.
As the primary contact on the ward, assist and direct visitors by accessing patient information and providing an effective and courteous front counter service.
Comply with and adhere to Queensland Health policies, procedures, standards and legislation relevant to the role and work area.
Maintain databases for the ward, under direction of Nurse Unit Manager or Clinical Nurse Consultant, as applicable.

Health Equity

It is expected that all Metro North Health staff, including the incumbent of this role as a valuable member of the Metro North workforce, contribute to the health equity agenda and meet the intent of supporting the defined six actions that specifically meet the needs of Aboriginal and Torres Strait Islander people within the National Safety and Quality Health Service Standards (NSQHS), by actively supporting the elimination of racial discrimination and institutional racism; supporting increased access to health care; influencing the social, cultural and economic determinants of health; supporting the delivery of sustainable, culturally safe and responsive health services; and recognise the importance of working with Aboriginal and Torres Strait Islander peoples, communities and organisations to design, deliver, monitor and review the health and support services we provide.

Benefits when working for us

Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
Flexible working arrangements and competitive salary rates with annual incremental increases
Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging

APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTED
This work is licensed under a Creative Commons Attribution 3.0 Australia License.

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