Visitor Services Officer

4 days ago

Canberra, Australia ACT Government Full time

The primary objective of this position is to provide a high level of customer service to Visitors and callers to the Canberra & Region Visitors Centre (CRVC) and Canberra Airport Information Booth.

The Visitor Services casual is required to:

- Provide high level customer service to visitors and callers regarding local tourist information.
- Coordinate and book sales of travel accommodation and tourism services for visitors using reservation system.
- Assist in the sale of merchandise.
- Provide support to volunteer staff on the service counter.
- Proactively contribute to all areas of the organisation.

**What You Require**:

- Demonstrated experience in providing a high standard of customer service, building rapport and communicating effectively with people from a variety of backgrounds and cultural sensitivities.
- Ability to work independently and make decisions, as well as work in a team environment demonstrating behaviours reflecting the VisitCanberra values of integrity, innovation and inspiration.
- Understanding of public service values covering ethical standards and a demonstrated self-awareness, professionalism and a proven commitment to the ongoing integration of workplace diversity, participative work practices and occupational health and safety principles and practices.

The ACT Public Service supports workforce diversity and is committed to creating an inclusive workplace. As part of this commitment, Aboriginal and Torres Strait Islander peoples, people with disability, culturally and linguistically diverse people and those who identify as LGBTIQ+ are encouraged to apply. Hear about CMTEDD from some of our staff.

**Desirable Other Requirements**:

- Current Driver s license Class C.
- Ability to speak a foreign language would be advantageous.
- A current First Aid Certificate, or ability to obtain.
- Flexibility to work evenings, weekends and public holidays.

***

A register of suitable applicants will be established from this process and will be used to fill casual vacancies within the next 6 months. This is a casual position with varying working hours, full-time salary noted above will be paid pro rata for hours worked.

***

LI-DNI

**Note**:
These are casual positions at a minimum eight hours per week.

  • Casual Visitor Services Officer

    2 weeks ago

    Canberra, ACT, Australia Transport Canberra and City Services Full time $80,000 - $104,000 per year

    The ACT Parks and Conservation Service is seeking a casual Visitor Services Officer to provide customer service and business support functions, primarily at the Tidbinbilla Visitor Centre. The role is a part of the Volunteer and Visitor Experience team within the Parks and Partnerships section of the ACT Parks and Conservation Service.The position involves...

  • Visitor Services Officer

    4 days ago

    Canberra, Australia ACT Government Full time

    The primary objective of this position is to provide a high level of customer service to Visitors and callers to the Canberra and Region Visitors Centre (CRVC) and Canberra Airport Information Booth. The Visitor Services casual is required to: - Provide high level customer service to visitors and callers regarding local tourist information. - Coordinate...

  • ▷ High Salary! Visitor Services Officer

    3 weeks ago

    Canberra, Australia National Archives of Australia Full time

    Who we are National Archives of Australia (National Archives) provides leadership in the best practice management of the official record of the Commonwealth and ensures that Australian Government information of enduring significance is secured, preserved and available to government agencies, researchers and the community. Our vision: National Archives is...

  • Visitor Experience Host

    1 week ago

    Canberra, Australia The National Museum of Australia Full time

    **Role purpose** The Museum has exciting opportunities for professionals who love working with the public, to join the Visitor Experience Team as a Visitor Experience Host. The Front of House team are a large, diverse, and creative team delivering high quality customer service in a fast-paced environment and engaging face-to-face interpretation. We do this...

  • Visitor Experiences Coordinator, Aps Level 5

    5 days ago

    Canberra, Australia Department of Industry, Science, Energy & Resources Full time

    **Job no**: 512726 **Employment type**: Ongoing **Location**: Canberra **Categories**: APS Level 5, Administration **About the department**: The department plays a key role in the Australian Government’s agenda to create jobs and build a stronger, more resilient and competitive economy. Our work builds on Australia’s existing strengths, supports...

  • Visitor Experience Coordinator, Aps Level 5, Questacon

    2 weeks ago

    Canberra, Australia Department of Industry, Science, Energy & Resources Full time

    Canberra - Applications close 13 January **About the Department**: The Department of Industry, Science and Resources and our broader portfolio are integral to the Australian Government’s economic agenda. Our purpose is to help the government build a better future for all Australians through enabling a productive, resilient and sustainable economy,...

  • Academic Services Officer

    1 week ago

    Canberra, Australia Australian National University Full time

    **Classification**:ANU Officer 5 (Administration) **Salary package**:$79,334 - $86,545 per annum plus 17% superannuation **Term**: Full time, Fixed Term (up to 12 months) - Make a difference - Support students and academics in the College of Engineering, Computing and Cybernetics - Enjoy flexible working arrangements **About the College** The College of...

  • Parliamentary Security Service

    4 days ago

    Canberra, Australia The Department of Parliamentary Services Full time

    **Location**: Canberra, ACT **Employment Type**: Ongoing - Part-time Sessional positions available **Classification**: PSL 1/2 **Salary Package**: Generous salary + terms and conditions such as shift penalties, 15.4% superannuation, free parking and gym membership. **Closing date**: 11.30pm AEDT, Wednesday 12 February 2025 **Contact Details**: **Contact...

  • Receptionist & Office Services Assistant

    1 week ago

    Canberra, Australia Lander & Rogers Full time

    About this role **Receptionist & Office Services Assistant** - Award winning national private practice - Supportive and collaborative team environment - Canberra Office **About the Company** Lander & Rogers is a leading independent law firm with offices in Canberra, Brisbane, Melbourne and Sydney, and access to global networks. Our focus is on innovating...

  • Customer Service Officers

    7 hours ago

    Canberra, Australia Belgravia Health & Leisure Group Pty Ltd Full time

    **ACT, Canberra Olympic Pool - Canberra 2601** - Enjoy a great work / life balance with mornings, evenings and weekend shifts - Free facility access - Future growth opportunities within Belgravia Leisure This is a great opportunity for passionate and friendly people who enjoy delighting our members and visitors and leave lasting positive impressions! **The...