Visitor Experience Coordinator

1 week ago


Canberra, ACT, Australia beBeecustomer Full time $65,000 - $85,000

Job Title: Visitor Services Officer

About the Role

We are seeking a dedicated and customer-focused professional to join our team as a Visitor Services Officer.

Main Duties
  • Develop and deliver engaging programs, tours, and education initiatives: Deliver high-quality programs onsite, offsite, and online through exhibitions, lifelong learning programs, school programs, and digital experiences.
  • Perform administrative tasks: Collate daily statistics, operate a point-of-sale system, and other administrative duties as directed.
  • Support tour development: Assist in researching and developing tours for visitors.
  • Maintain public spaces: Monitor and maintain the presentation of public areas.
  • Provide First Aid response and evacuation support: Provide First Aid response and evacuation support as required.

The ideal candidate will possess knowledge of Australian history and museums, as well as experience in customer service and presentation skills.

Australian citizenship is required for this role, and applicants must be willing to work flexible hours, including weekends and occasional evening shifts.

The selected candidate will undergo a pre-employment check and obtain a security clearance at a Baseline level. They will also need to retain a Working with Vulnerable People registration.



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