Administration Support Officer

**Administration Support Officer**

**Clerk Grade**: 3/4 Temporary role for up to 5.5 months
**Location**: 4PSQ Parramatta, Gosford or Sydney Mckell location
**Salary Range**: $82,193 - $90,001 + super
**Safety & Risk Management - People Services, People & Culture, Department of Customer Service**

**About the Opportunity**:
Due to an internal movement, we have a great 5.5-month temporary opportunity for a talented Administrative Support Officer to join the high-performing and progressive Safety & Risk Management Team within the People & Culture Division at the Department of Customer Service.

This is an excellent short-term opportunity to work within a centralised Centre of Expertise function, supporting key safety and risk initiatives across the department.

You will play a vital role in the day-to-day administrative support of the team, including:

- Coordinating meetings, agendas, minutes and follow-up actions
- Triaging and managing WHS reporting system enquiries and inbox
- Maintaining accurate case management entries and team records
- Supporting projects and team initiatives through logístical and administrative assistance
- Acting as a first point of contact for the team, ensuring effective communication internally and externally
- Ensuring all administrative tasks comply with government policies and contribute to continuous process improvement

**Your day-to-day**:

- Assist in the data accuracy of case management entries, records, registers and electronic filing.
- Assist with various projects and initiatives within the team, providing administrative and logístical support as needed.
- Ensure all administrative activities comply with government policies and procedures and contribute to the development of the administrative processes within the team.

**About You**:
To be successful in this role, you will bring:

- Previous experience in an administrative support role, ideally in government or a large organisation
- A high level of data accuracy and understanding of WHS legislative requirements (desirable)
- Excellent organisational and communication skills
- A collaborative, proactive and flexible approach
- Proficiency in Microsoft Office and experience with case management systems
- A Certificate IV in Work Health and Safety (desirable)

We support flexible working and encourage applicants from diverse backgrounds and regional NSW to apply.

**Looking for more information?**

**Targeted Question**:

- _"Provide an example of a time when you successfully managed multiple administrative tasks which involved legislative requirements and/or organisational policies in a fast-paced environment? What strategies do you use to prioritise your workload when managing competing priorities"_

Salary Grade 03/04, with the base salary for this role starting at $82193 base plus superannuation

**Closing Date**:Tuesday, May 13th, 2025 at 10:00 am

**Careers at Department of Customer Service**
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

**Belong in our diverse and inclusive workplace**

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

**For more information, please visit**

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process