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Rostering and Operations Coordinator

3 weeks ago

Sydney, Australia Command Group Full time

Competitive salary + bonuses and incentives
- A fun, vibrant, inclusive and diverse working environment
- Coaching and mentoring to develop into leadership roles

Looking for a new exciting opportunity? Come join ACURA Talent as our Rostering and Operations Coordinator, based in our CBD office located near Wynyard and Martin Place.

**Who are we?**

ACURA Talent specialises in the aged care and healthcare industry, and we're focused on setting better benchmarks in the industry in terms of service delivery and care. Our philosophy is centered on leading with your head, heart, and hands, and everything we think and how we do things must come from a genuine place of care and compassion. We also believe that creating positive people experiences will inspire our team members to create positive customer experiences.

**What is your new role like?**

The Rostering and Operations Coordinator is an exciting role that will provide a variety of challenges to solve with opportunities to use your initiative in being proactive in how we manage, maintain, and schedule shifts for care workers who are delivering an array of different services to our elderly clients who are seeking to maintain their independence living at home.

In this fast-paced dynamic environment where no two days are the same, you'll also liaise and negotiate between our Providers and Care Workers on any changes of services, as well as, manage any complaints, concerns, or incidents as the first line of defense under the guidance of senior management.

From an operations perspective, you'll provide broader administrative support to operational functions in the business ranging from compliance and quality auditing, process improvement and streamlining better ways of working, policy design and implementation, as well as getting creative with marketing initiatives and human resources support like recruitment.

**Who are we looking for?**

We're looking for a driven, passionate, enthusiastic, and values-oriented individual who is looking for an opportunity to have full ownership and autonomy to deliver on results. You'll be a solutions-focused go-getter, who prides themselves on their diligence and integrity and knows how to get stuff done as a team player. You'll be naturally curious, who seek opportunities for development and growth and wants to work their way into leadership roles.

We are open to explore those with lots of experience in rostering to those with the right attitude and tenacity that are looking for a change in career or even those making their first move into the corporate world from university.

**What we can offer?**
- A highly competitive base salary plus super, along with opportunities to earn bonuses to increase your yearly salary
- Opportunities to develop your career through training, but also be coached and mentored by our Managing Director who is well-respected in the industry
- Opportunities to move around the business and support special projects
- A fun, vibrant, inclusive and diverse environment free of office politics and are passionate about advocacy of LGBTIQ+, indigenous, disability and neuro-diverse communities