Customer Service Supervisor

1 week ago

Sydney, Australia GJK Facility Services Full time

Introduction:
BETTER EXPERIENCES, BETTER OUTCOMES

It's an exciting time to be joining GJK Facility Services - we have grown significantly over recent years and are transforming for future growth and opportunities to help our customers and people.

We are a leading provider of facility services, committed to provider better experiences and better outcomes to our customers and our people.

Our core service offerings are cleaning, grounds, restoration, maintenance and facility support services, with experience across a diverse range of markets, including education, government, health, commercial, transport and industrial.

With a national footprint and workforce of over 2,500, a strong focus on safety, long-standing customer relationships and over 30 years of experience, we are a purpose-led organisation.

We are a diverse family, supporting each other to do our best and help make a difference.

Description:
ABOUT THE ROLE

This Supervisory role is fully responsible for the service delivery on site. The day to day operational service delivery is a key component to the success of the customer account. It includes cultivating a healthy partnership with the customer on site and fostering an environment with the team where teamwork and collaboration is at the forefront.

Skills and Experiences:
ABOUT YOU

This role requires someone who has is an excellent people manager, with a collaborative work style and commitment to getting the job done.
- Experience in train cleaning or similar and advantage
- Valid RIW card
- Results oriented
- Experience in managing and developing teams
- Scheduling, rostering & time management required
- Dealing with complaints and meeting deadlines
- Ability to work autonomously

The successful applicant will be a team-player, with sound planning, organising and decision-making abilities. You will have excellent interpersonal communication skills and a collaborative management style. Having worked in similar environments, you have experience in managing and influencing teams and bring an excellent understanding of operational management and safe work practices.

**Job Types**: Full-time, Permanent

  • Customer Service Support

    3 days ago

    Sydney, Australia NSW Department of Customer Service Full time

    **Customer Service Support - Licensing - Fair Trading** **Grade**: General Scale **Salary range**: $35,600 - $69,686 + superannuation and leave loading **Duration**: Temporary up to June 2026 **Location**: Parramatta, office attendance Mondays and Tuesdays in Parramatta increasing to 3 days per week. Are you an organised and proactive individual looking to...

  • Supervisor Customer Services

    14 hours ago

    Sydney, Australia Qantas Airways Limited Full time

    Challenge yourself to lead a premium customer experience- Full-time, 24-month contract- Based at the Sydney Domestic Terminal The heart of Qantas has always been in the heart of Australia. As Australia’s largest regional airline and a wholly owned subsidiary of Qantas Airways, QantasLink continues to build connections with people from all walks of life,...

  • Supervisor

    1 week ago

    Sydney, New South Wales, Australia Service Stream Full time $80,000 - $120,000 per year

    Primary LocationNSW - RockdaleJob Description SummaryConnectSydney are on the hunt for an experienced Supervisor to join the teamAbout the RoleConnectSydney, a dynamic joint venture between Service Stream, Boral and Tyco, will be delivering the Sydney Road Assets Performance Contract for the Harbour Zone in metropolitan Sydney. We are looking for talented,...

  • Customs Supervisor

    2 weeks ago

    Sydney, Australia PATH4 Group Full time

    Attractive salary package - A company that values its people - Senior role with stable team **Sydney - Ref. JO-2208-3322**: **Step up with a Customs Supervisor role** With a centralised customs department in Sydney our client is sourcing a Supervisor who has leadership skills and abilities as well as extensive tariff knowledge to complement their National...

  • Customer Service Supervisor

    2 weeks ago

    Greater Sydney Area, Australia Alexander Appointments Full time $90,000 - $120,000 per year

    Permanent role in the Parramatta area$90,000 + Super salary guide, depending on experienceGrow your career across either financial operation and people managementAbout the RoleWe are seeking a motivated and detail-orientedCustomer Service Supervisorto play a lead supporting role. Reporting to the CFO, this position will be split between finance support and...

  • Customer Service Supervisor

    6 days ago

    Sydney, New South Wales, Australia NSW Government Full time $60,000 - $90,000 per year

    Together we shape thriving communities, public spaces, places and economies.Step into a role where you'll lead a collaborative customer service team at the iconic Sydney Olympic Park Aquatic Centre, making a real difference every dayTemporary full-time opportunity to June 2026Based on site at the Aquatic Centre and Sydney Olympic ParkSalary $ superWhat's in...

  • Electrical Supervisor

    2 weeks ago

    Sydney, New South Wales, Australia Service Stream Full time $80,000 - $120,000 per year

    Primary LocationNSW - Eastern CreekJob Description SummaryService Steam's M7 team are on the hunt for an experienced Electrical Supervisor to join our ranksAbout the RoleService Stream's M7 team is looking for an experienced Electrical Supervisor to join our growing team. In this role, you'll work closely with Inspectors, Field Personnel, the HSE Team,...

  • Supervisor Service Integration

    14 hours ago

    Sydney, Australia NSW Government -NSW Rural Fire Service Full time

    **SUPERVISOR SERVICE INTEGRATION** **This opportunity offers**: - Ongoing employment - Full time role & 35 hour working week - Attractive annual salary $117,780 - $129,789 p.a. plus 10.5% superannuation - Location: Sydney Olympic Park (flexible working arrangements considered) - Ongoing learning and development - One ‘Agreed Absence’ leave day per...

  • Associate Customer Resolution Officer

    2 weeks ago

    Sydney, Australia NSW Department of Customer Service Full time

    **Associate Customer Resolution Officer** **SNSW Grade**:5/6 **Employment Type**:Ongoing Full-time **Location**:This role can be based in McKell, Parramatta or Gosford. Hybrid and flexible working conditions available. In office presence required 2-3 days a week as per DCS directive. **Salary range**:$88,123 - $100,708 plus 11.5% Super **About the...

  • Senior Advisor, Customer Insights

    1 week ago

    Sydney, New South Wales, Australia NSW Department of Customer Service Full time $129,464 per year

    Senior Advisor, Customer Insights (Grade 9/10) NSW Government Digital Channels teamTemporary role to September 2026Sydney - McKell office and hybrid work optionThis is an exciting temporary opportunity for the position of Senior Advisor, Customer Insights, NSW Government Digital Channels team.The NSW Government Digital Channels team is looking for an...