Workforce Planning Analyst

**Purpose of Position**:
The Workforce Planning Analyst is a contract role, responsible for systems administration, reporting and business analysis of the payroll and related employee functions of Southern Cross Care (SCC)

**Key Result Areas**

**Rostering**:This position supports the Workforce Management Specialist in the day-to-day management of the RosterOn Time and Attendance system and in related special projects.
- Provide day to day support to payroll team members, care and maintenance staff using the RosterOn T&A system.
- Provide training to new staff on use of the system.
- Supporting all aspects of the Mytime Project (to replace RosterOn with Optima).
- Provide systems administration (usernames, passwords, new shifts and daily requirements, troubleshooting interface errors) for both RosterOn and Payroll Metrics.
- Preparation of reporting and analysis of timesheet and other information.

**Payroll**:The position is responsible for supporting complete and accurate payroll masterfile maintenance and reporting in accordance with legislated timeframes. This includes supporting the data extraction, interpretation, manipulation and reporting of workforce planning and payroll information.
- Ensuring the Masterfile and other payroll records are maintained and accurate.
- Resetting passwords and other system administrator activities for SCC’s Payroll Metrics system.
- Payroll reporting to meet internal and statutory obligations.
- Provide assistance in data collection and presentation.

***Team-work and culture**:This position is required to contribute positively to team work to achieve
operational outcomes, and promote a positive SCC workplace culture in alignment with SCC Values,
Mission and Vision.

**Stakeholder relationships**:This position is required to liaise and collaborate with all relevant
stakeholders, both internal and external to ensure effective and efficient workflow.

**Work Health and Safety (WHS)**:This position is required to comply with and contribute to Work
Health and Safety policies and procedures.
- Undertake all mandatory training in all areas of WHS as requested by SCC.
- Report any incident, accident or near mishap within 24 hours as per SCC policies and procedures.
- Comply with all SCC policies and procedures in WHS, Workers Compensation and Return to Work.

**Authorities**

**Decision making**:This position works within established routines, methods and procedures, which involve the exercise of some discretion and minor decision making.

***Key Stakeholders**

**Internal**:

- Workforce Planning Specialist
- Payroll team
- RosterOn users
- Mytime Project team members
- Finance Team
- Operational & Administration Management and Teams

**External**
- Payroll Metrics and RosterOn Technical Support Staff
- Mytime Project team members

**Essential**:

- Minimum of 2-3 years in a Business Analyst role
- Solid Microsoft Office suite experience (Excel, Power BI etc)
- Strong analytical ability to problem solve
- Good verbal and written communication skills
- Strong attention to detail
- Ability to work to deadlines and manage competing priorities
- Customer service focus

**Desirable**:

- Good understanding of Time & Attendance systems and a T&A-based work environment
- Good understanding of payroll systems & processes
- Experience in systems implementations
- Understanding of the Aged Care, Retirement Living or Not-for-Profit Sectors, or alternatively a high-volume transactional environment.
- Experience in RosterOn and /or Optima T&A, UKG HRIS, Payroll Metrics or similar systems.
- Experience in Epicor and SQL database.

**About Southern Cross Care (NSW & ACT)**
We are a not-for-profit organisation with a mission to empower older people to ‘live life to the full’. For the last 50 years our name has been trusted by the community to provide care and support for thousands of people in over 40 locations across NSW and the ACT.

We have a passion for providing the best care with clinical excellence. We offer person-centred care services to meet individual needs and preferences in residential aged care as well as in-home care. At SCC, people are at the heart of everything we do. We support our employees to excel