Customer Experience Administrator

1 week ago

Adelaide Region SA, Australia EGM Partners Full time

As a Customer Experience Administrator, you will be the first point of contact for clients, you will maintain and develop relationships, while assisting with enquiries and helping to complete bookings in a timely and accurate manner.

**Duties and responsibilities**
- Ensure all incoming phone calls are attended to in a prompt and courteous manner
- Processing orders and data entry
- Preparing sales support documentation
- General administrative support

**Skills and experience**
- 2 - 3 years' experience in a reception, general administration, business support or call centre role
- Sound knowledge in MS Office Suite
- Strong organisational skills and ability to work under pressure
- Attention to detail
- Superior problem-solving skills and the ability to think outside the box
- Excellent Communication sills

To be successful in this position, you will be client focused with exceptional communication and interpersonal skills. You will be proactive and confident in managing conflicting priorities. You will have great attention to detail and a positive can-do approach to all tasks you undertake. You, take ownership and pride in your work and the ability to work autonomously and work to tight deadlines.

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