Syd - Application Consultant

2 days ago

Sydney, Australia Austcorp Executive Full time

Join a dynamic, highly engaging, enthusiastic and friendly team
- Work with some of the best cutting edge technology in the Operating Theatre
- Accelerate your career in the medical device industry

**About the Company**

This highly regarded Medical Technology company employs more than 2000 people in 20 locations worldwide and has a presence in over 6,000 hospitals in over 120 countries. It creates medical software solutions that automate and optimise clinical workflows for various medical branches. Its core products centre around surgical navigation, operating room integration, and information and knowledge exchange.

**About the Culture**

This is an excellent and dynamic team. You can expect highly engaging, enthusiastic and friendly individuals with exceptional emotional resilience.

**Package**: $70-85k/year + super + 10% bonus + $18k car allowance + fuel card, home internet, health insurance, home office.

**About the Role**
As the Application Consultant, you will educate, train, and provide guidance and first-line technical support to healthcare professionals. Your clients will include Orthopaedic Surgeons, Spinal and Neuro surgeons and engineering teams across Sydney. Additionally, you will:

- Provide on-site guidance and assistance to customers during treatment, maximizing efficiency and usage
- Educate/train customers on the use of products and services
- Field customer questions/requests: Investigate and resolve issues consistent with established policies and procedures
- Effectively communicate with customers to understand problems and adequately troubleshoot issues
- Perform routine calibrations and preventative maintenance
- Deliver high-level customer service
- Read, analyze, interpret and follow signal flow on blueprints, schematics and wiring diagrams.
- Instruct customers and staff in the proper use of the equipment
- Willingness to travel as there will be travel to Wollongong, Newcastle and possibly Canberra.

**About You**
- Biomedical Engineering degree or equivalent clinical based experience
- Full Australian drivers license and willingness to travel
- Excellent written and verbal communication
- Developed time management and organisation skills
- Ability to work autonomously and as part of team
- Willingness to learn and continually develop product and technical knowledge
- Recent biomedical graduates or Theatre nurses with 1-3 years experience are encouraged to apply

**Job Type**: Full-time, Permanent

**Working Hours**: Monday to Friday (flexibility required based on business needs)

If you would like more information on this role, please contact Eva Kelly on 0481 167 596 for a confidential discussion.

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