Administration Officer

5 hours ago

South Brisbane, Australia Mater Group Full time

**Job no**: 502856
**Work type**: Fixed Term
**Location**: South Brisbane
**Categories**: Administration

**About the role**

Mater Health Brisbane is looking for an Administration Officer to join the Referral Management team This 3 month maximum term full-time role will be based at our South Brisbane campus. Shifts will be between 7am - 6pm on a rotating roster, Monday - Friday.

**Salary range: $31.24 - $36.44 per hour** plus 11.5% superannuation and**access to not-for-profit salary packaging up to $15,900** +**access to many staff benefits

**What you’ll be doing**

As an Administration Officer in Referral Management, your role will involve but is not limited to:

- Providing Exceptional Customer Service to patient and clients
- Providing administrative support to clinical and medical staff
- Maintain a high level of discretion and confidentiality, complying with administration, and financial policy and procedures, maintaining accurate, current and accessible files, including maintenance of records of relevant meetings and discussions
- Continually demonstrate highly developed written communication skills including ability to draft routine correspondence on behalf of the senior management
- Provide administrative assistance to other senior staff and others as requested
- Exercise judgement where necessary to solve immediate problems in situations where precedents have not been set and procedures not defined
- Maintaining and meeting multiple KPI’s daily
- Support staff training

**About you**

To be successful in this role, you will demonstrate:

- Experienced in providing medical administration support
- Highly developed time management and organisational skills
- Strong computer skills including competence in using Patient Administration systems (or the ability to quickly learn new systems)
- Excellent customer service and interpersonal communication skills
- Ability to organise and prioritise work effectively within a busy, fast-paced, demanding environment
- Ability to be available for all shifts across a 5-day working week between the hours of 6am to 6:00pm
- Advanced IT skills in the Microsoft Office Suite, particularly Excel
- A positive attitude and approach to work with a commitment to excellent service and accuracy

**Why join us?**

Mater is Queensland’s largest and most innovative not-for-profit healthcare service, providing care for almost 700,000 patients a year across a network of 11 hospitals.

We are a leader in healthcare, education and research — and that’s because we employ exceptional people. **#MAKEYOURMATERMOVE**
- Via salary packaging arrangements, allocate some living expenses directly from your pre-taxable income and ultimately increase your take-home pay
- Access to package meal and entertainment expenses via salary packaging
- Access to leading education and professional development via Mater Education
- Access to our Employee Assistance Program and on-site pastoral care teams
- Discounts to local and national business/venues for Dining/Retail/Travel & Accommodation/Other
- Unlimited access to a multitude of discounted fitness facilities through Fitness Passport
- Access to on-site, discounted parking
- Discounted food and beverage at various campus cafés and coffee venues

For more information regarding the role, please contact Angela Kinsella, Administration Team Leader, 07 3163 3732

**Advertised**: 14 Apr 2025 E. Australia Standard Time
**Applications close**: 27 Apr 2025 E. Australia Standard Time

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