Support Coordinator

3 days ago

Dee Why, Australia Right at Home Full time

Right at Home provides a range of care services to assist with people living independently at home. We have a unique and internationally recognised system of delivering care that is very well received by our clients. Above all, we have a genuine sense of caring and are extremely passionate about delivering our services.

We are a fast growing family owned business that is seeking a highly positive, team player to join our Right at Home Northern Beaches office

We are seeking an experienced, enthusiastic and highly motivated Care Coordinator to coordinate, manage and administer the delivery of care services to our clients. Our clients are a mix of Private, Home Care Package and NDIS across all age groups.

This role is responsible for:

- Deliver outcomes/goals for our clients based on their care/NDIS plan
- Work collaboratively with our clients to coordinate supports and services to improve their quality of life
- Conducting client care assessments and care planning with a person centred care approach in alignment with goals/outcomes and within budget restraints
- Understanding, managing and working within government contracutral requirements
- Supervision and management of Care Staff
- Schedule appointments and in-home services to appropriate staff based on discipline, availability and geographical requirements with our unique carer matching at the forefront of decisions
- Coordinate the provision of quality person centred care according to the client's needs, service/care plans and available funding in accordance with budget
- Building relationships with local stakeholders
- Positive attitude with the ability to work in an ever changing environment
- High emotional intelligence

Preferred Skills:

- Previous experience with rostering is highly desirable
- An outgoing personality with high energy levels, good communication skills and personable telephone manner
- Ability to problem solve and think quickly under pressure
- Ability to multitask with a strong attention to detail while keeping calm and focused
- Excellent networking, consultation skills to develop new referral sources and relationships with appropriate external organisations
- Excellent customer service skills with exceptional verbal and written communication skills
- Sound knowledge and understanding of home care services and guidelines
- Sound knowledge and understanding of NDIS services and guidelines
- Excellent time management skills

**Job Types**: Full-time, Part-time
Part-time hours: 30-38 per week

**Salary**: $1,260.92 - $1,711.64 per week

Schedule:

- 8 hour shift

Supplementary Pay:

- Performance bonus

Ability to commute/relocate:

- Dee Why, NSW 2099: Reliably commute or planning to relocate before starting work (required)

Licence/Certification:

- Working with Children Check (preferred)
- Driver Licence (preferred)

Work Authorisation:

- Australia (preferred)

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