Service Delivery Manager

1 week ago

Dee Why, Australia Advantage Healthcare Support Full time $90,000 - $110,000
About UsAdvantage Healthcare Support Nursing Agency is a well-established organisation providing disability support services with respect, courtesy, and dignity. We aim to be the leading provider of need-based healthcare support, trusted by Hospitals, Communities, and people across the country.

About The Role
  • Oversee day-to-day service delivery across multiple sites.
  • Lead, mentor, and support staff to achieve positive participant outcomes.
  • Manage client intake, including drafting and reviewing Service Agreements and Schedules of Supports.
  • Ensure compliance with NDIS standards, policies, and procedures.
  • Build and maintain strong relationships with participants, families, support coordinators, and community partners.
  • Monitor service performance and drive continuous improvement initiatives.
  • Develop and implement strategies to acquire new clients within the NDIS referral streams. This includes networking, building relationships with key stakeholders, attending industry events and conducting marketing activities.

NDIS Administration Duties
  • Draft, issue, and update NDIS Service Agreements with version control.
  • Monitor plan usage and funding.
  • Assist claims, billing, and reporting in line with NDIS requirements.
  • Liaise with clients, plan managers, and NDIA to resolve queries.
  • Collaborate with finance teams to ensure billing accuracy and compliance.

What We Are Looking For
  • Previous experience as a Social Worker and in the NDIS space.
  • Strong knowledge of the NDIS framework, participant rights, and service delivery standards.
  • Excellent interpersonal and communication skills.
  • Excellent organisational and time management abilities.
  • Team player with a positive approach, taking on ownership of tasks and responsibilities.

Requirements
  • Current and valid NDIS Worker Screening Check
  • Working with Children Check
  • NDIS Mandatory Online Training
  • Valid Driver’s Licence and Own Vehicle

What We Offer
  • Opportunity to work in a dynamic and growing healthcare support agency.
  • Supportive team environment.
  • Professional development opportunities.
  • A role where you can make a real difference, every single day.

If you’re ready to take on this exciting role and contribute to our mission of providing high-quality healthcare support, we want to hear from you

Advantage Healthcare Support Nursing Agency is an equal opportunity employer. We value diversity and inclusion in our workplace.

  • Transport Company Managers

    2 weeks ago

    Dee Why, Australia Velox Transport Full time

    **Qualifications** Diploma or Bachelor’s degree in business administration or management **Key Responsibilities** On these senior management positions you will be responsible for all aspects of business operations and including management of the team of full-time employees. Velox has a substantial fleet of more than 80 Refrigerated Vehicles currently as...

  • Assistant Village Manager

    7 days ago

    Dee Why, Australia Lendlease Full time

    The Business With more than 76+ villages and 17,000 residents nationally, Keyton (previously known as Lendlease Retirement Living), is one of Australia's leading owners and operators of retirement living communities. Leveraging over 30 years of experience, our teams work across the country in a variety of departments and business units who all have one...

  • Full-time Cafe Manager and Barista

    2 weeks ago

    Dee Why, Australia Sacrebleu ! Caneles and Co Pty Ltd Full time

    **Job Title**: Full-Time Cafe Manager & Barista **Company**: Sacrebleu (French Bakery) **Location**: Dee Why, Northern Beaches, NSW (parking available onsite) **Job Type**: Full-Time, Permanent **Hours**: Approximately 38 hours per week **Roster**: - Wednesday, Thursday, Friday: 6:15 AM - 3:00 PM - Saturday: 7:15 AM - 3:00 PM - Sunday: 7:15 AM - 2:00...

  • Full-time Cafe Manager and Barista

    3 days ago

    Dee Why, Australia Sacrebleu ! Caneles and Co Pty Ltd Full time

    **Job Title**: Full-Time Cafe Manager & Barista **Company**: Sacrebleu (French Bakery) **Location**: Dee Why, Northern Beaches, NSW (parking available onsite) **Job Type**: Full-Time, Permanent **Hours**: Approximately 38 hours per week **Roster**: - Wednesday, Thursday, Friday: 6:15 AM - 3:00 PM - Saturday: 7:15 AM - 3:00 PM - Sunday: 7:15 AM - 2:00...

  • Inbound Purchasing Specialist

    2 weeks ago

    Dee Why, Australia Symrise Full time

    **About Symrise AG** Symrise is a global supplier of fragrances, flavourings, cosmetic active ingredients and functional ingredients. Its clients include manufacturers of perfumes, cosmetics, food and beverages, the pharmaceutical industry and producers of nutritional supplements and pet food. Its sales of approximately € 5.0 billion in the 2024 fiscal...

  • Care Manager

    3 days ago

    Dee Why, Australia Pearl Home Care Northern Beaches and Lower North Shore Full time

    Do you want to give back to your community? Do you have at least one of these qualifications?: A certificate IV in Aged Care or Disability, a Diploma in Community Services, Degree in Social Work, an Enrolled Nurse Qualification with business experience, a Nursing Degree from an Australian University-level program with business experience As a care manager,...

  • Retail Customer Service Officer

    2 weeks ago

    Dee Why, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...

  • Retail Manager

    1 week ago

    Dee Why, Australia JAM Enterprises Pty Ltd Full time

    **Retail Manager** JAM Enterprises Pty Ltd Sydney, NSW Full Time $70,000 - $80,000 **Job Summary** Join our dynamic team at JAM Enterprises, a leading boutique grocer currently recruiting across our Sydney stores, committed to providing quality products and exceptional service. As we continue to grow, we are seeking a skilled and driven Retail Manager...

  • Cafe Manager

    5 days ago

    Dee Why, Australia French Basket Full time

    We are situated at Dee Why Beach, and we're currently in search of a manager who has previous experience in the hospitality industry, preferably in a cafe setting. The position requires a minimum commitment of five days per week, which includes working on weekends. Our cafe has established systems and processes, along with a highly experienced and cohesive...

  • Cafe Manager

    3 days ago

    Dee Why, Australia French Basket Full time

    Located at Dee Why Beach, we are currently in search of a manager who has previous experience in the hospitality industry (preferably in a café setting). The position requires a minimum commitment of five days per week, which includes working on weekends. Our café has established systems and processes, along with a highly experienced and cohesive...