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Engagement and Community Officer

3 weeks ago

Wyong, Australia RSL LifeCare Full time

At our core, **RSL LifeCare**provides care and services to veterans and seniors who live in our communities or are receiving support at home. Our vision of creating proud communities living their best lives is at the heart of everything we do as we continue to build upon our legacy of supporting veterans and their families for more than 100 years.

This is an opportunity for you to join a large social purpose organisation where your skills and compassion will be valued and enable you to make a meaningful difference to people's lives.

**About the role**:
We are seeking an individual to join our team based in our **Central Coast Veteran and Family Hub**in Wyong as our **Engagement & Community Officer**. In this role, you will be an integral member of the Hub team supporting current and former Defence personnel and their families.

This is a varied customer facing role, responsible for a range of activities including client assessment, referral and support, event management, social media, and concierge-style customer service. A true advocate for our client base, you will be genuinely invested in supporting current and former Australian Defence Force (ADF) personnel and have a kind and empathetic nature.

**A bit about you**:

- Ability to establish and build meaningful relationships internally and externally
- Demonstrated experience in one or more of the following: Event Management, Social Media & Marketing, Community and/or Welfare Services
- Highly developed communication skills with the ability to prioritise, manage and problem solve
- Knowledge of or experience working with Australian Defence Force personnel
- Cert IV in Community Services an advantage

**How to Apply**:

- **Please include both a resume and cover letter addressing how you meet the requirements of the role (no more than two pages)**

**RSL LifeCare offers a range of benefits**:

- Not-for-profit tax benefits - salary packaging of up to $15,900 per year. This allows you to reduce your taxable income by receiving part of your salary as tax-free benefits like super contributions, car leasing, and more
- Staff discounts across 700 select retail stores through Maxxia Rewards
- Fitness Passport
- Leave Loading - 17.5% pay top up on paid leave
- Working with a supportive, committed and loyal team

**Our commitment to diversity**:
We are proud to stand for our unique values: Do the Right Thing, Aim Higher, Care from the Heart, and Act as One team.

It is a mandatory requirement for a team member working in the Aged Care sector to have a valid Police Check or a valid National Disability Insurance Scheme (NDIS) check, or potentially both, to undertake the inherent requirements of the role. Clearances must be verified prior to commencing employment with RSL LifeCare.

**Location**:VS Wyong