Content Designer

2 days ago

Sydney, Australia Westpac Group Full time

Get set for your next great career move _
- Consumer & Business Banking (CBB)
- Sydney CBD office, with flexibility of a hybrid work arrangement
- Be a part of Westpac’s supportive and inclusive team culture

**How will I help?**
Imagine the best online experiences you’ve had. We’re after someone to help us create even better ones.

We’re looking for an exceptional **Content Designer **to help make the digital experiences we're developing for our customers both seamless and easy-to-use.

**Your day-to-day**

You’ll work as part of a cross-functional team who’ll look to you for digital copywriting and content-related expertise.

As you’ll be creating new experiences, there won’t always be a defined pathway or process. You’ll sometimes need to find new ways as you go, asking lots of questions on the way.

You won’t be alone in your quest. While you’re embedded in a cross-functional team, you’ll also be part of a fabulous team of Content Designers (and other digital creatives) who are there to support, share and bounce ideas off.

**What’s in it for you?**

We’re going through significant change, and this is an opportunity to work closely with our business through the next phase of transformation. You’ll play a significant part of the future of a business that has been around for over 200 years. So, we’ll back you in the development of your career, and flexible working. You’ll also keep learning to grow, backed by a fantastic team of people within a can-do, supportive structure.

**What do I need?**
- Craft. You write high-quality, user-focused content (we’ll want to see your folio), that’s consistent and appropriate across customer journeys. You’re also expert at writing to brand tone and digital guidelines. Even better, you continually look to improve.
- Collaboration. As well as your immediate team, you’ll regularly work with stakeholders across the business. Whoever it is, being able to reach consensus with them is crucial.
- Empathy. Whether it’s understanding a customer or a colleague, then tweaking to fit, you must have it.
- Experience. Minimum 3-5 years’ experience as a content designer (maybe you were called a digital copywriter, UX writer or something else), ideally in another financial institution or agency.
- Fast. Your experience and expertise mean you’ll produce quality, quickly.
- Continuous improvement. You’ll ask questions, raise issues as required, incorporate customer feedback into the work and generally help us all raise our game.

**What is it like to work there?**

We aim to provide one big, supportive team to help us reach our vision to become one of the world’s great service companies. As an equal opportunity employer, we’re proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion.

**How do I Apply?

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