Disability Service Manager

Permanent Full-time position located in Toowoomba
- Encouraged ongoing professional development and diverse career opportunities
- Salary Packaging, Entertainment benefits, Health Insurance discounts and more

We have an exciting opportunity for an experienced** Disability Portfolio Manager**to lead our** Home Division**services in the **Toowoomba**region. You will guide your teams to assist clients according to their NDIS plans and goals. This key role involves overseeing operations and team leadership and management to motivate and navigate your dedicated teams. You will manage the day to day of clients and staff within a portfolio of residential home services and be a vital leader within our team in Toowoomba.

To succeed in this role, you will have a background experience within a similar industry with disability support services and have understanding of large team management. You will be required to travel and work from the various residential homes located across Toowoomba. Hands on experience as support worker is advantageous and knowledge of the local area and surrounds. Bachelor Qualification is Required for this role in any related field to Human Services.

**Other duties will include**:

- Maintaining knowledge of Endeavour Foundation’s full suite of service offerings and implement strategies to identify and maximise opportunities to increase revenue and profitability.
- Leading, guiding and supporting direct reports in the resolution of escalations and concerns from families/carers/advocates.
- Developing and retaining a qualified workforce within the Portfolio to ensure teams are committed to person-centric supports, social inclusion, and establishing a professional relationship with individuals.
- Building the portfolio as a centre of excellence in the provision of disability accommodation services.
- Encouraging innovative and integrated approaches to improving the quality of service and streamlining work processes.

**What you will bring to the role**:

- ** Required Qualification of a Bachelor’s degree in Human Services or related field.**:

- Demonstrated knowledge and understanding of the National Standards Disability Services and Quality & Safeguarding Framework, funding and organisational structure.
- Minimum 2 years proven experience successfully managing a diverse team.
- Experience with successfully managing site-based services within a related industry, such as the Disability Sector.
- Outstanding phone manner and ability to be contactable in emergency/crisis situations
- Hold or be willing to obtain a Working with Children Check (Blue Card), NDIS Worker Screening Check (Yellow Card), National Criminal History Check (Fit2Work), and an open Drivers License with comprehensive insurance on your vehicle.

**At Endeavour we offer a range of employee benefits including**:

- Salary Packaging Benefits Package up to **$15,900**of your annual salary tax free.
- In addition to your tax-free benefit, you can also use up to **$2,650** of your pre-tax income to pay for entertainment expenses (meals, holiday accommodation etc).
- Encouraged and supported ongoing professional development and diverse career opportunities.
- An Employee Assistance Program - a free and confidential counselling service available to all staff and immediate family members.
- Corporate Health Insurance plans and discounts with our corporate partners.
- Paid parental leave.
- Gym Membership discounts with Fitness Passport.

**Who are #teampossible?**

At Endeavour Foundation we have been committed to helping people with disabilities for over 70 years. Our purpose is straight forward, to turn possibilities into reality. Our commitment extends to creating an inclusive culture, fostering employee growth, learning and optimal performance. Our team embodies our purpose daily, embracing diverse ideas and perspectives that enrich our culture. We call ourselves #teampossible