Service Manager

1 day ago


Toowoomba, Queensland, Australia Troocoo Full time $80,000 - $120,000 per year

We are looking for an experienced leader to manage a portfolio of 24/7 disability accommodation services, supporting individuals to live independently and reach their NDIS goals.

In this role, you'll lead multi-site operations with a focus on person-centred care, team performance, safety, and financial sustainability.

Key Responsibilities:

  • Lead and support a team delivering high-quality, individualised services
  • Ensure compliance with NDIS, Quality & Safeguarding Frameworks
  • Drive continuous improvement and customer satisfaction
  • Manage budgets, occupancy, and operational KPIs
  • Foster strong relationships with families, carers, and stakeholders

What You'll Bring:

  • Proven experience managing multi-site operations in disability or human services
  • Strong understanding of NDIS, safeguarding, and risk management
  • Bachelor's degree in Human Services or related field
  • Strong people leadership, budgeting, and problem-solving skills
  • Current driver's licence and reliable transport

This is a rewarding opportunity to lead with purpose, drive positive outcomes, and help shape inclusive communities.

Apply today Please contact or call



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