Customer Service Officer

1 day ago

Ballina, Australia Ballina Shire Council Full time

**ABOUT US**:

- Change your lifestyle and live and work in a vibrant community and great coastal environment._

Ballina Shire Council is situated on the Far North Coast of New South Wales, 20 minutes from Byron Bay and one hour from the Gold Coast. The shire is a popular tourism destination with pristine beaches, rainforest retreats and hinterland hideaways.

**ABOUT THE ROLE**:
**Position**:
We are seeking a positive and customer focussed individual to professionally represent Council in this frontline position. The position will work as part of a dedicated and hard working team to serve our community and maintaining an excellent public image through the provision of quality customer service across all functions of Council.

Hours of work for this part time position are 28 hours per week.

**To be successful you will bring**
- Behaviour that positively demonstrates Council’s values of: creative, accessible, respect, energetic and safe.
- Completion of Certificate III in a relevant field and/or extensive relevant work experience in a similar field.
- Proven highly developed customer service skills with experience in a face-to-face customer service role, including cash handling and reconciliations.
- Demonstrated computer literacy with experience in the Microsoft Office suite of products and other corporate software.
- Proven excellent communication skills, both oral and written.
- Willingness to undergo a criminal history check.

**The rewards**
- A part time annual salary range of $49,200 to $56,400 (plus 11.5% superannuation) dependent upon skills, experience and qualifications.
- Fitness Passport membership options.
- An inclusive culture where all our people are valued, EEO, diversity and differences are respected.
- An absolute focus on our peoples’ safety and well being.
- Learning and career development opportunities.
- Generous Award workplace conditions.

**Applications close**

11.30pm on Friday 31 January 2025

**Specific enquiries**

Krishna Black | Team Leader Customer Service | 02 6686 1430

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