Front Office Receptionist

RACV Healesville Country Club, Yarra Valley- On-going training, mentoring and career & personal development opportunities- Be part of a genuine team who is passionate about 5-star customer service- Casual opportunity | Must be available weekends

**A day in the life**
“Be the reason someone smiles today”
As a Front Office Receptionist, you will be the face and first point of contact for the RACV Healesville Country Club. In this busy and varied role, you will be on your feet and utilising your amazing customer service skills to provide our members with the best experience whilst at the reception desk. You will be motivated and hardworking with the “can do attitude” which will see you thrive in the role.

Your key responsibilities are to undertake the day-to-day duties associated with check in and check out members, answering all calls and assisting with requests and general enquiries.

This is a Casual position. You’ll be rostered to meet the peak and flow of business demands, shifts will vary across a 7-day rotating roster including evenings, weekends and public holidays.

**We’re offering**
- Opportunity to join during an exciting time of growth
- On going training and career developing opportunities

**We’re looking for**
- Minimum 1 - 2 years’ experience in a similar role
- Must have working with children's check or willing to obtain one
- Experience in a 4-5-star hotel or resort, Opera knowledge would be an advantage
- A desire to deliver a high level of customer service
- Excellent administration and organisational skills
- A high attention to details
- Team player and work well under pressure
- Flexibility to work across a 7-day rotating roster including weekends

**A little about us**
As Victoria’s largest member organisation, we have a powerful organisational vision: to improve the lives of Victorians by addressing their needs in the areas of mobility, home and leisure.

Our nine RACV Resorts are an integral part of making this ambition a reality. Giving our guests access to everything from unique dining experiences to luxury day spas - and at discounted Member rates - they’ve become valuable places to recharge and reconnect.

**Application process**
- Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check. _
- Additionally, Applicants must confirm their ability to pe_rform the inherent requirements of the position as outlined in the _Job Task Analysis - Front Office _and whether any reasonable adjustments may be required._