Service Specialist

Posting Description:

- Want to experience a tree-change AND build your career?
- Want a flexible working environment?
- Join our Wollongong based team today

**Service Specialist | Wollongong**

We are seeking an enthusiastic Service Specialist to join our high performing National Wollongong Team. We have an extensive presence across Australia, with representation in each State capital and an extensive regional branch network.

**Aon is in the business of better decisions**

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

**What the day will look like**

The Service Specialist supports the service delivery for a key portfolio of commercial clients and is considered a key driver to our long-term growth ambitions in this segment. Joining a high performing team, you will work on a defined portfolio of existing clients with various brokers in a support capacity, while also having the opportunity to work on smaller portfolio autonomously. This is the perfect role for someone who is looking to grow their insurance career in a challenging, fast paced and collaborative environment.
- Providing quality and proactive to support to various Client Manager / Regional Leader on an existing book of clients
- Work directly with support teams to ensure accurate and timely completing of tasks
- Create fit-for-purpose solutions for clients through the execution of Aon’s Go to Market strategy
- Build strong relationship with clients, internal and external stakeholders
- Handling processing duties including renewals, endorsements, Certificates of Currencies, invoicing et as well as response to day to day queries from clients
- Manage a smaller book of own clients
- Actively contribute in monthly branch and sales meetings and be an eager learner for Aon and external training opportunities
- Actively support utilisation of new systems and processes that support our business growth and improvement
- . _

**Skills and experience that will lead to success**

This position will suit a someone with the following experience:

- Experience in similar role or within the insurance industry
- Strong client relationship management capabilities or demonstrated experience building rapport
- First-class communication and presentation skills
- A keen entrepreneurial spirit
- Eye for detail and quality whilst working under pressure
- Eagerness to grow a career in insurance
- Tier 1 Qualification and/or passion for building basic insurance technical skills including willingness to learn
- Bachelor’s degree and/or relevant working experience preferred

**How we support our colleagues**

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

**#Aoncareers #LI-PS3