Transport Specialist

**Job Purpose**

An exciting opportunity for a Transport Specialist to join our growing team

This role will be responsible for managing the project transport and warehousing operations for our project clients using DP World’s assets and systems, while maintaining our reputation and brand as market leading project logistics service provider.

The Transport Specialist will manage day-to-day operations for key clients, from bookings, processing shipments, schedule management and liaising with operations through to invoicing and reporting.

**Key Accountabilities**
- Project Coordination and compliance with safety, environmental and industry standards
- Manage vendors and complete warehouse or site visits as required
- Manage the day-to-day operation of all transport services
- Manage risks associated with transport
- Book and manage transport of all shipments for our clients with appointed service providers
- Maintain and update records of all shipments and provide activity reporting and key dates to client
- Request and provide documents and electronic messages to transport providers within the required timeframe
- Confirm in writing the delivery date/time with client, providing 24hrs notice
- Update the system with delivery and dehire dates, as well as any notes that are relevant to the operation
- Manage the client code in our operation system with all current information
- Monitor Customs Clearance and other regulatory releases (DAWR)
- Manage any other reasonable requests from the client
- Understand job costs and approve supplier invoices
- Create invoices for any additional costs incurred after invoicing has taken place, eg waiting time
- Provide the highest level of customer service to the client by being responsive, cooperative, and knowledgeable with regards to the client’s business and the global import/export market
- Demonstrate a problem-solving approach and escalate issues as soon as they become apparent

**Qualifications, Skills and Experience**
- 3-6 years’ experience in transport operations or projects preferred
- 1-2 years in customer facing roles
- Dealing with ABF and DAFF
- Excellent understanding of the supply chain from an Australian perspective
- Strong customer service skills and attention to detail
- Experience managing customer requirements for transportation (import and export shipments)
- Demonstrated ability to work and solution issues independently
- Cargowise (Wise-Tech) experience and knowledge advantageous.
- Efficiency in day-to-day operations, with a specific focus on task driven milestones and deadlines

**Supporting equality**

**About DP World**

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. In Asia Pacific, DP World employs more than 7,000 people, and has ports and terminals in 17 locations.

We’re rapidly transforming and integrating our businesses - Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.

WE MAKE TRADE FLOW

TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.

**Application details**

LI-TA1