Duty Manager

2 days ago

North Lake, Australia Outtabounds Full time

**About Us**

We’re a dynamic golf driving range and hospitality venue offering a relaxed yet high-energy atmosphere, complete with a full-service bar and restaurant. Whether it's a casual swing, post-round drinks, or a family meal, we pride ourselves on delivering exceptional customer experiences.

We’re now looking for a proactive and energetic **Duty Manager** to join our leadership team and oversee daily operations across the venue.

**About the Role**

As Duty Manager, you’ll be responsible for the smooth and efficient running of the golf driving range, bar, and restaurant during your shift. This includes leading staff, delivering great service, managing incidents, and ensuring safety, compliance, and customer satisfaction.

**Key Responsibilities**
- Oversee the daily operations of the range, bar, and dining areas
- Supervise, support, and motivate casual staff across all departments
- Ensure RSA, food safety, and OH&S standards are followed at all times
- Handle customer queries, feedback, and incident resolution
- Manage opening and closing procedures, including cash handling and reconciliation
- Coordinate functions and group bookings as required
- Maintain cleanliness, atmosphere, and venue presentation standards
- Report maintenance issues and follow up on service requirements

**About You**
- Proven experience in hospitality, or leisure management roles
- RSA certification (essential)
- Unrestricted approved managers (essential)
- Food Safety Supervisor certificate (preferred)
- Excellent communication and leadership skills
- Calm under pressure with strong problem-solving abilities
- Organised, reliable, and hands-on in your approach
- Available to work nights, weekends, and public holidays as required
- A passion for customer service and a great team culture

**Why Join Us?**
- Fun, active workplace with a strong local customer base
- Supportive and inclusive management team
- Opportunity to contribute to a growing business and shape customer experience
- Discounts on food, beverage, and golf facilities
- On-site parking and flexible rostering

If you’re a team player who thrives in a fast-paced environment and loves creating great experiences, we’d love to hear from you

For enquiries, contact reception at: 08 6157 0200

**Job Type**: Casual

Pay: $36.09 per hour

**Benefits**:

- Employee discount

Schedule:

- 8 hour shift
- Afternoon shift
- Day shift
- Evening shift
- Morning shift

Supplementary Pay:

- Penalty rates

**Experience**:

- Management: 2 years (required)

Work Authorisation:

- Australia (required)

Work Location: In person

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