Customer Service Representative

2 days ago

Brisbane, Australia PFD Food Services Full time

**Lytton, Brisbane, QLD**:

- **Full Time**:

- **Unique Customer Service role within Fresh Meat Production Facility**

PFD Food Services is a 100% Australian owned food service network, with 70 strategically located distribution centres around Australia. We deliver an extensive range of fresh meat and seafood together frozen products, drygoods, paper products and cleaning solutions to the food service industry.

Since 1943, we have been distributor of choice for cafés, restaurants, pubs, clubs, schools and any foodservice business that demands a wide range of products delivered with outstanding customer service. We’ve always believed in ourselves and our people, we know it takes every task, from every person in our business to help make our customers business a success. In 2021 PFD formed a partnership with another proud Australian company, Woolworths Group.

**The Role**

The purpose of this role is liaising with internal Branches and processing customer orders whilst also demonstrating your great PC skills, phone manner and organisational capabilities. This role is based in our Fresh Meat Processing facility working alongside our dedicated team of butchers and production staff.

**Key Responsibilities**
- Perform various administrative tasks as outlined by job description, including filing/photocopying
- Liaising with Butchers and Production Staff
- Process customer orders, enquires and following up on any issues
- Maintain customer relationships
- Communicate with various departments to ensure that a high level of customer service and record accuracy is maintained
- Ensure all customer details are updated when necessary
- Processing Orders, dispatching Loads
- Data entry

**Key Competencies, Skills and Qualifications**
- Excellent communication and organisational skills
- Excellent interpersonal skills
- Customer service focus with an excellent phone manner
- Willingness to take on new tasks and be multi-skilled in various roles within the office
- Great computer skills (including Word, Excel)
- Good product knowledge
- Capable of working under pressure in a team environment
- Show initiative and a positive attitude
- Previous Telesales experience preferably in the food service industry
- Minimum 1 year administration experience required
- Proven ability to work unsupervised

We are offering competitive remuneration, superannuation and other staff benefits (such as discounts on staff purchases, discounted accommodation, health insurance and banking). Should you be eligible, the company may also offer nationally recognised Certificate III training.

As part of our recruitment process, do you agree to undertake employment checks? These checks may include a medical assessment (including a drug and alcohol test), National Police History Check, Working With Children/Vulnerable Groups Check, Licence Validation/Demerit Point Check.
- Please note: We do not accept unsolicited CV's from Recruitment agencies / third parties and we will not be liable or responsible for any fees or costs associated with unsolicited CV's sent directly to Line Managers._

**PFD Food Services is an Equal Employment Opportunity employer

  • Customer Service Representative

    2 weeks ago

    Brisbane, Queensland, Australia beBeeCustomization Full time $40,000 - $75,000

    Customer Service RepresentativeWe are looking for a passionate individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service, styling and customizing high-fashion frames to suit each customer's lifestyle.About the RoleThis is an exciting opportunity to work with luxury...

  • Customer Service Representative

    2 weeks ago

    Brisbane, Queensland, Australia beBeeFoodService Full time $50,000 - $70,000

    Customer Service RepresentativeWe are seeking a highly skilled and dedicated Customer Service Representative to join our team. As the face of our company, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience.

  • Customer Service Representative

    2 weeks ago

    Brisbane, Queensland, Australia beBeeCustomerService Full time $23,090 - $52,665

    Customer Service Representative Role OverviewWe are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide top-notch customer service and support via phone, email, or...

  • Customer Service Representative

    1 week ago

    Brisbane, Queensland, Australia beBeeCustomerService Full time $45,000 - $60,000

    Customer Service RepresentativeWe are seeking a Customer Service Representative to join our team.Job Summary:The Customer Service Representative will be responsible for providing exceptional customer service and ensuring guest satisfaction. This role involves serving guests face-to-face or by preparing food, working effectively in a fast-paced environment,...

  • Customer Service Representative

    2 weeks ago

    Brisbane, Queensland, Australia beBeeCustomerService Full time $40,000 - $60,000

    **Job Overview:**We are seeking a Customer Service Representative to join our dynamic team. As a Customer Service Representative, you will be the face of our organization, responsible for delivering exceptional customer service and providing solutions to customer inquiries.**Key Responsibilities:**Provide assistance to customers in a friendly and...

  • Customer Service Representative

    2 weeks ago

    Brisbane, Queensland, Australia beBeeAdministrative Full time $55,000 - $75,000

    Frontline Customer Service Representative Opportunity:Regis is a leading provider of aged care services across Australia, with over 10,000 residents and clients across residential aged care homes, home care, retirement living, day therapy, and day respite centers.About the Role:As a skilled Frontline Customer Service Representative, you will be the first...

  • Customer Service Representative

    2 weeks ago

    Brisbane, Queensland, Australia beBeeCustomerService Full time $60,000 - $90,000

    Customer Service RepresentativeA successful Customer Service Representative will provide top-notch support to clients, fostering strong relationships and driving sales.This key role involves:Welcoming customers with a warm and friendly demeanorMaintaining a well-organized merchandise displayLiaising effectively with suppliers to meet customer needsProcessing...

  • Customer Service Representative

    1 week ago

    Brisbane, Queensland, Australia beBeeResponsibilities Full time $45,000 - $70,000

    Customer Service RepresentativeWe are seeking enthusiastic individuals to join our team as customer service representatives.Key Responsibilities:Delight Customers: Provide exceptional service to customers and maintain high store standards.Contribute to a Positive Store Environment: Support a safe and inclusive store environment for all employees and...

  • Customer Service Representative

    2 weeks ago

    Brisbane, Queensland, Australia beBeeService Full time $57,600 - $64,800

    Customer Service RepresentativeWe are looking for customer service representatives with overnight availability to join our team in Queensland.Your key responsibilities will include:Delighting customers with exceptional service and store standardsContributing to a safe and positive store environment for yourself and your teamGrowing your capability in a...

  • Customer Service Representative

    1 week ago

    Brisbane, Australia MAAS Group Full time

    Jacon Equipment, a business unit of Maas Group Holdings, are currently seeking an organised and motivated Customer Service Representative to join our team based in Pinkenba, Brisbane. Reporting directly to the Customer Service Manager, the Customer Service Representative is responsible for handling customer enquiries and delivering high quality service for...