Service Delivery Officer

We are currently recruiting for a full-time permanent Service Delivery Officer to join the team in Goulburn. This role is responsible for administrative services within the Network Services Team.

We are currently recruiting for a full-time permanent **Service Delivery Officer **to join the team in Goulburn. This role is responsible for administrative services within the Network Services Team.

**We are unique
We are a regional business that thinks on a global level. We work with determined, passionate and curious people to empower communities to share and use energy for a better tomorrow. With a network that powers 95% of NSW and parts of Southern Queensland, we ensure homes, hospitals, schools, businesses, and services stay connected.

We currently have an opportunity for a Service Delivery Officer to join Network Services team. The role is based at Goulburn.

**About the role
As a Service Delivery Officer, you will deliver administrative services within Network Services ensuring reliable and accurate information is available to facilitate the efficient operation of the Division in achieving its business goals. You will also encompass a broad range of administrative tasks to meet both regional and stakeholder requirements.

**About You**
- You will have demonstrated experience in a similar operational or administrative role with the provision of administrative services and record management functions in a large organisation
- In your previous roles you worked to deadlines whilst maintaining and promoting confidentiality You are a people person with excellent communication skills and customer service techniques to relay, gather and request information.

**Required Qualifications | Skills**
- Certificate III in Business Administration or demonstrated capability through past employment experience and/or relevant qualifications
- Proven communication and customer service skills and experience to liaise and interact with a diverse range of customers, stakeholders and sponsors in an energy distribution environment whilst maintaining confidentiality
- Demonstrated ability to provide administrative support services and document recording functions with good attention to detail
- Flexible, self-motivated and well organised and be able to handle a varying complex workload
- Ability to work autonomously or in a team environment Strong skills in computer operations and business systems relevant to the role including Microsoft Office products.

**Benefits**

As an Essential Energy team member, you’ll enjoy such benefits as;
- Nine-day fortnight
- Competitive remuneration
- 16% Superannuation
- Generous parental leave - 26 weeks full pay or 52 weeks half pay
- Apple and Dell Employee Purchase Programs
- Fitness Passport
- Corporate Health Plan Employee Assistance Program (EAP)

We offer fantastic local and regional career opportunities limited only by your own drive and determination.

Working for this large and diverse organisation, employees can take advantage of a range of learning and development opportunities, including leadership programs.

At Essential Energy we are united in our purpose and live our values. We operate in an exciting and rapidly changing environment, thrive in a culture that’s all about teamwork and are here for our customers.

For further information please contact Cassandra Nelson, Branch Administrator Coordinator on 0424 158 509.

Applications close on **Sunday 25 **th **February **at 11:55pm **AEST.
**Passionate people. Global thinking. Regional heart.
**Building a better energy future.
**- As an organisation, our aim is to champion inclusivity in the workplace and celebrate the difference in all our employees._