Customer Support Consultant

2 weeks ago

Perth, Australia Robert Half Full time

Join a successful software company in Perth's Southern Suburbs Hiring a Customer Support Consultant to aid in providing solutions to their clients.
- _Fantastic training program throughout your career_
- _ Opportunity to use your expertise to consult. _
- _Convenient office location and excellent amenities_

**The Company**

Our client is a reputable company within the Technology & Software industry who is seeking a Customer Support Consultant to join the Perth Southern Suburbs organisation. This is an excellent opportunity for a self-starter to work for a highly regarded company, with the opportunity to upskill and have great career growth.

**The Role**

Your fit within the role will be dependent on your proven Customer Service experience with key responsibilities including:

- Manage inbound customer service calls with a professional manner
- Data entry and database management
- Liaise with internal and external stakeholders to keep up to date with the day to day business
- Problem solving
- Create, investigate and close queries once a solution has been provided.
- Support the overall administrative tasks of the business (where required)

**Your Experience**

To be successful in this role, you will be someone with very strong Customer Service and Administration experience. You will be "Tech Savvy" and embrace new challenges. You will be an exceptional communicator on all levels, have a strong work ethic and the ability to work autonomously within a dynamic working environment.

Having prior experience in Transactional Finance and Accounting will not only be highly regarded, but it will greatly enhance your success and learning potential in this position.

***

**What's on offer?**
- A dynamic and exciting role that will give you opportunities to build on your knowledge and utilise your experience in a Consulting position.
- The benefit of a formal program of training and professional development, where consistent and ongoing training is provided weekly.
- The support of a talented, highly energised team of professionals
- A flexible workplace where work-life balance is encouraged.

**How to apply**

**Please note we will only get in touch with shortlisted applicants.**

For further enquiries, please contact Danielle Blakers at Robert Half's Perth branch on (08) 6430 6801.
- Robert Half is committed to equal opportunity and we value diversity at our company. We do not discriminate on the basis of categories protected under local law. _

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