
Customer Service Administrator
1 week ago
Action Smart Group is the largest, nationwide hail repairer and are currently responding to a recent hail event in Adelaide.
Our large operations have significant turnover of repairs, so we need you to work well under pressure, meet deadlines and multitask. You will promote a strong service culture and have capability to:
- Deliver professional and efficient customer service both by telephone and face to face
- Efficient and accurate data entry and maintenance of our database
- Ability to communicate effectively and show initiative
- Capacity to manage multiple priorities and meet required time frames
- Ability to manage complaints and difficult customers face to face or over the phone
- Experience in the insurance and/or automotive industry would be ideal and exposure to claims management databases
- Understand repair process for cars
Must have Drivers licence (manual preferred) and be fully vaccinated for COVID-19 (requirement from the insurance companies we acquire our work through for all customer facing staff)
To apply:
Please submit your CV and cover letter
**Job Types**: Full-time, Casual
**Salary**: From $28.00 per hour
Schedule:
- Monday to Friday
Application Question(s):
- Please state your current COVID-19 vaccination status e.g vaccinated, unvaccinated or medically exempt
**Experience**:
- Customer service: 1 year (preferred)
Work Authorisation:
- Australia (preferred)
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