Front Office All Rounder

13 hours ago

Hobart, Australia IBIS STYLES Full time

**Company Description**
“Hospitality is a work of Heart” at ibis Styles Hobart Centrally located on Macquarie Street, the 296-room Ibis Styles Hobart is Tasmania's largest hotel and is a short walk from Hobart's famous waterfront and Salamanca Market.

We are seeking a casual Front Office All Rounder at our Front Office, who wants more than just a job. Everything we do, we do to help our guests and our people feel welcome and valued to give them the best experience possible.

Join us, and become a Heartist®
- Provide efficient, friendly and professional service to all guests.
- Show efficiency in constantly striving to provide total customer satisfaction.
- Take initiative to ensure that interactions with our guests (internal or external) are positive, productive, and professional.
- Logging all guest requests to ensure all request are met within established timeframes
- Following up with the relevant team member to ensure guest requests are being fulfilled
- Assisting and directing guests with local attractions and directions
- Securely storing and delivering guest luggage
- Assist with and cover valet parking as required.

**Qualifications**
- An energetic, team-focused and can-do attitude
- Enthusiasm to connect with guests and to hear their story
- Exceptional communication skills, both written and verbal
- High level of computer literacy
- Excellent attention to detail
- The ability to work across a 24/7 roster - evenings, mornings and weekend
- Full Tasmanian Manual Drivers Licence is essential

**Additional Information**
- A fun work environment where your job is simply to make people happy
- A genuine sense of communityour team is one big family
- Share your love of Hobart Our guests want your insider knowledge on what to experience when they visit this great city
- Develop invaluable skills you can use in all walks of life - customer service, communication, time management, problem solving and resilience
- If hospitality is your thing, the career opportunities are endless as part of Australia’s largest hospitality employer, Accor
- Be part of a company that cares for our community and our environment with industry-leading initiatives that make you proud to come to work every day

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