Aurion System Technical Specialist, Executive Level

Canberra
- Applications close 1 October 2024

**About the Department**:
The Department of Industry, Science and Resources and our broader portfolio are integral to the Australian Government’s economic agenda. Our purpose is to help the government build a better future for all Australians through enabling a productive, resilient and sustainable economy, enriched by science and technology. We do this by:

- Growing innovative & competitive businesses, industries and regions
- Investing in science and technology
- Strengthening the resources sector.

The APS and the department offer a clear direction and meaningful work. You will be able to create positive impact in people’s lives whilst contributing to improved outcomes for Australia and our people.

If you would like to feel a strong connection to your work and you are accountable, committed and open to change, join us in shaping Australia’s future.

Please see the APSC’s APS Employee Value Proposition for more information on the benefits and value of employment within the APS.
**About the team**:
The Aurion Technical team is a part of the Aurion System’s Section of the Shared Services Hub within the Department of Industry, Science and Resources (DISR) and delivers a high quality service to our client agencies through provision of in-system automation and standardisation activities.

Functions of the team include:

- tier 3 escalation support for complex issue resolution
- development of in-system automations
- development of timekeeper rulesets
- business analysis and process improvements
- solution design for automation and standardisation implementations
- stakeholder engagement and vendor relationship management
- change management and audit compliance
- undertake testing of enhancements and products and support UAT activities

Personal Characteristics of an Aurion System Administrator or Technical Trainee include:

- An ability to contribute to change and process improvement
- A demonstrated track record of working independently as well as part of a team
- Excellent communication and customer service skills
- Ability to manage competing and changing priorities
- Actively supports productive working relationships
- Research and analyse information and make recommendations based on evidence and shares information with others and assists them to adapt
- Displays personal drive and integrity
- Acts professionally at all times and operates within the boundaries of organisational processes and legal and public policy constraints
- Operates as an effective representative of the work area in internal forums
- Follows direction provided by Supervisor
- Demonstrate leadership skills and behaviours expected at the relevant APS level as reflected in the Integrated Leadership System (ILS)

**What you will do**:
Tasks that are undertake by the Aurion System Technical Specialist include:

- contribute and participate in developing and implementing the Aurion standardisation work plan
- provide improved business processes and service delivery through automation
- develop configurable, reusable solutions for our clients
- develop documentation for solutions provided for our clients, including solutions documentation, scoping documentation, blueprints of in-system automation, undertake functional testing of solutions developed and UAT support
- continued support of DISR’ and client Agencies instances of Aurion
- provide reliable, accurate and timely information to senior management
- contribute to the Shared Service Hubs broader projects
- work collaboratively with clients and stakeholders to achieve common goals
- provide a high-level customer service to our client agencies and stakeholders
- provide training, mentoring and support to team members
- contribute to taskforces and committees, where appropriate
- contribute to a collaborative culture within the division
- ensure compliance with relevant policies, such as Accountable Authority Instructions, delegations and human resource policies, relevant legislative responsibilities, including privacy and work health and safety, protective Security policies and practices
- contribute to timely implementation of Aurion-related audit recommendations

**Eligibility**:
**Notes**:
The department does currently offer flexible work opportunities for many roles. This vacancy is Canberra based, although flexible or remote work arrangements may be considered. Please reach out to the contact officer to discuss this further.

A merit pool may be established and used to fill future vacancies within 18 months from the date the vacancy was first advertised in the Gazette.

**Application information**:
**Contact Information**:
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