UX Researcher

2 weeks ago

Sydney Central Business District, Australia HAYS Full time

An opportunity for an experienced UX Researcher to join a large Federal Government department.

**Your new company**

An exciting opportunity exists for an experienced UX Researcher to join a large Federal government department to help modernise a digital export system. This role will be a 12mth contract with potential to extend for another 12mths. Hybrid working.

This role does require Baseline security clearance.

**Your new role**
- You will collaborate with multiple product teams to clarify and define research objectives
- Plan and carry out research activities to help the team build a deep understanding of the people who use the service
- Work with the Product Manager to design research activities to support upcoming features in the roadmap
- Grow a qualitative evidence base of contextual user research to guide the team in delivering services which meet user needs
- Collaborate with other team members to embed the understanding of users into day-to-day activities
- Conduct research to gather insights for product development, and to feed insights into the broader program
- Work closely with designers and developers to turn the user data into service requirements

**What you'll need to succeed**
- Strong background working in agile, multi-disciplinary teams within a large-scale digital transformation, and proven expertise in collaborating with diverse, cross-functional product teams.
- Experience using a range of user research methods including which ones to use when prioritising speed, versus rigour.
- Demonstrated ability to transform research insights into actionable product or service improvements.
- Proficiency in presenting complex data in a clear and compelling manner to a range of stakeholders and decision makers.
- Must be an Australian citizen with Baseline security clearance.

**What you'll get in return**
- In return for your hard work and dedication you will be rewarded with a competitive daily rate.
- This organisation is located in Sydney CBD and there is the opportunity to work from home.
- 12mth contract with the potential for extension for another 12mths.

**What you need to do now**

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

2825463

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