Assistant Manager- Front Office Intercontinental
1 day ago
**About us**
Welcome to the height of luxury, where heritage wonder and contemporary flair collide. Centrally positioned in the heart of Circular Quay, InterContinental Sydney extends breathtaking panoramic views of the Sydney Opera House and Sydney Harbour Bridge. Set within the beautifully restored Treasury Building of 1851, InterContinental Sydney is renowned as one of the city’s prized icons. With 509 guest rooms including 28 luxury suites, an award-winning and world class Club InterContinental lounge and vibrant dining venues, a complete five-star experience awaits. We are delighted to be at the final stage of our exquisite $100-million-dollar hotel refurbishment, set to transform all guest rooms, suites and public spaces; introduce new restaurants and bars; and restore the heritage features of our landmark building. Join us at this incredibly exciting time for our Hotel as Assistant Manager - Front Office.
**Your day to day**
Join our team of Assistant Managers in leading our Front Office team to ensure a memorable guest experience is delivered, the team are motivated & departmental revenue goals are met. On the daily, you'll ensure all Front Office operations run smoothly. You'll drive team engagement, people management, guest feedback & problem resolution, brand & cleanliness standards. This is a busy and varied role with connection to all departments across the Hotel. Your presentation, passion for service and eagerness to lead will be the key to creating a seamless, luxury experience for our guests and ensuring we are operating as a global world class InterContinental Hotel.
**What we need from you**:
- 1+ years’ experience in Front Office operations, including demonstrated experience in a leadership capacity at team leader or supervisor or management level - Exceptional service standards and ability to lead within a VIP environment - Qualifications in Hotel Management and/or related field would be advantageous - Excellent communication skills, bilingual or multilingual language skills are advantageous - Valid NSW RSA Competency card is required - Strong organisational, written & communication skills, with strong attention to detail - Ability to work in a fast-paced environment & prioritise workload - You must meet the legal requirements to live & work in Australia.
**What we offer**
Job Reference: EMEAA34610
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