Cafe Coordinator

**VIC, Keilor East Leisure Centre - Keilor East 3033**
- Build your own team and leave a legacy with the culture you create.
- Do you possess the skills and ability to build, develop and lead an enthusiastic team?
- Rare opportunity to be part of opening and managing a new state of the art facility.

**The Role**

We are seeking an experienced **Cafe Coordinator** to drive the team to achieve our sales targets. In this hands-on role, you will participate in the day to day operation of the café to achieve budgeted sales targets and KPIs.

Reporting to our Customer Service Manager, our Cafe Coordinator needs to have the highest level of customer service skills.

The primary responsibility of our Cafe Coordinator is to deliver first class service to our patrons ensuring the kiosk operates effectively and efficiently within Health Department Regulations. Always aligning yourself with our Mission, Vision and Values.

Key areas of responsibility include:

- Ability to lead, coach and inspire a cafe team
- Provide excellent customer service to all customers
- Provide information on our product range, including promoting healthy food options
- Maintaining the appearance and presentation of the café
- Replenished condiments as needed
- Meet the requirements of the centre’s food safety plan
- Ensure all cleaning and maintenance is carried out according to specified quality standards
- Follow health and safety guidelines
- Cashier experience, taking orders and handling cash
- Promote the centre's services and programs to our patrons
- Develop and maintain good working relations with patrons
- Ability to work mornings, evenings and weekends. Hours may increase during the centre's peak periods

Skills & Attributes:

- Positive, friendly, helpful and energetic work style
- Coffee making/ barista skills
- Ability to be flexible during the centre's peak periods
- Best in class customer service skills

Essentials:

- Current First Aid (Level 2) & CPR
- Current Police Check
- Working with Children Check
- Food Handling Certificate
- Legally entitled to work in Australia

**About the Site**

Keilor East Leisure Centre includes a number of facilities that benefit many of the local community including 50m heated outdoor pool, 25m indoor lap pool, learn to swim pool, warm water program pool, spa, steam and sauna, as well as an indoor water playground for young children.

There is also be multi-purpose rooms for health and fitness classes, gym, wellness, café, family change rooms and creche, all with a high level of regard to disability access. Thus, ensuring that Belgravia Leisure continues its purpose and mission of “**connecting community to leisure**” and in turn providing every member of the community the opportunity to take advantage of this incredible facility.

**About the Perks**

As a staff member of Belgravia Leisure you will also have access to all the leisure facilities in the Moonee Valley area, including Ascot Vale Leisure Centre and Queens Park Swimming Pool.

**About the Company**

**Belgravia Leisure** is part of the Belgravia Health and Leisure Group (BHLG) and is the fastest growing leisure organisation in Australia. Our core areas of business and facilities stewardship include health clubs, wellness and spa, golf, aquatic and sporting venues in 250 locations across Australia and New Zealand.

We are in an exciting period of growth and look to continue to diversify and deliver results while being a strong community citizen. With an annual turnover in excess of $180m, the group are looking for the best and brightest to assist with taking the organisation into the future.

**Are you Interested?**

If you are a person who is passionate about leisure and want to utilise your skills and experience in the leisure industry, we want to hear from you

**We value diversity and encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, people of any age or gender, people identifying as lesbian, gay, bisexual, trans and gender diverse, intersex and/or queer (LGBTIQA+) and people with disability.