Customer Service Officer

7 days ago

Melbourne South Eastern Suburbs, Australia Page Personnel Full time

July Start, Maternity Leave Cover
- Notting Hill Location, Free Parking

**About Our Client**:
Reporting to the Supply Chain Manager, your main role and responsibilities will include but not limited to:

- High-volume sales order data entry of customer orders, daily.
- Answering inbound calls from customers.
- Forwarding customer feedback and complaints to the relevant stakeholder to fix, immediately.
- Organising freight and shipping for client orders and providing ETAs.
- Development of customer relationships through high quality communication skills and customer service.
- General ad-hoc requests as required by the customer service and administration team.

**The Successful Applicant**:
We are looking for a friendly and social Customer Service Officer, who has a passion for customer interactions and likes to be in a high-volume environment. To be successful, you'll need to have excellent data entry skills, great communication skills, and be friendly interpersonally. This is a fast-paced role and one where you'll be able to respond with over 50 requests, daily. This role will be required to working Monday - Friday, full-time hours, with a start date in July.

**What's on Offer**:
You would be joining a growing and expanding team and business that values, respect, care, and teamwork plus additional benefits of:

- Notting Hill Location.
- Free & Secure Parking.
- 4-Month Temp Role, Potential Extension (Maternity Leave Cover).
- $35 per hour plus Superannuation.
- July Start Date.

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