903 - Practice Co-ordinator

**Part Time Practice Co-ordinator**
- Start up practice - established Surgeon - Genie - ASAP commencement
- Two full days and two half days (possible WFH options on half days)
- Parking on site - Caulfield North - Work/life balance

Would you like a pivotal role in setting up a start up with our delightful Surgeon? Do you enjoy using your mature minded skills to be his gatekeeper? Are you the guru of systems? Then please apply.
This is an opportunity for a Practice Co-ordinator to use their extensive experience to assist this established Surgeon with his start-up paperlite practice. We are seeking an energetic, experienced, self-motivated and customer service minded Practice Co-ordinator for a permanent part time role (2 x.5 consulting days, balance of days admin).
As the pivotal and initial member of this new team, you will need to demonstrate an exceptional commitment to ensuring our practice runs at its optimum and ensure we display exceptional patient care. You pride yourself on your ability to think outside the square and display initiative. We cannot overstate how delightful this Surgeon is. In time as the practice grows, we will be recruiting further staff including a Medical Receptionist.
Training will be provided if required by several providers who have intel into our practice.
- Experience using **Genie** - or similar medical software programs
- Excellent communication skills with a positive and friendly manner and can-do attitude - a real team player - loves to take initiative
- Audio typing (for urgent letters only)
- Experience at a Surgical Medical Practice (viewed highly)
- Professional appearance and demeanour (with outstanding customer service and strong skill level on all aspects of the Practice Co-ordinator role
- Theatre bookings and Surgical billing (and quoting) experience (Eclipse experience viewed highly)
- Ability to work independently with initiative and also love being part of a team (in the future)
- You pride yourself on your attention to detail and thrive in implementing systems
- Ability to work well under pressure and to multi-task in a busy environment, happily being the gatekeeper for our Surgeon, allowing him to do what he does best - being a Surgeon.
- IT Savvy with great troubleshooting skills
- Professionally presented, in person, verbally and written

Responsibilities will include:

- Developing and implementing new practice systems - you are the guru of systems and processes.
- Setting up consulting rooms
- Welcoming patients into the practice and answering phone calls in an efficient, friendly and courteous manner (this will be relief only once we recruit a Medical Receptionist)
- Delivering exceptional customer service at all times (cannot be overstated)
- Scheduling and managing patient appointments
- Undertaking Theatre bookings and Surgical billing including patient billing and processing of payments
- Performing general administrative duties such as scanning, faxing, mail sorting, filing and following-up patient enquiries
- Supporting and assisting our Surgeon in a range of administration and ad-hoc tasks.
- Enjoy being flexible to assist our Surgeon and practice

Appropriate above award remuneration based on skills and experience.
**Days/Hours**:
Monday and Tuesday 8:30am till 5:00pm
Friday 8:30am till 12:30pm
Other half day negotiable 8:30am till 12:30pm
If this sounds like you, and you have the skills/experience required, we’d love to hear from you. Please upload your resume and cover letter and quote ref: 903
It is a practice requirement that you are fully vaccinated against COVID-19 and you will be asked for your vaccination certificate during the recruitment process.

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**Job Types**: Part-time, Permanent